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Taking a Different View on M&A

By Peter Radizeski, RAD-INFO Lots of M&A and spin offs in the last 18 months – US LEC-PAETEC, Time Warner Telecom-Xspedius, NuVox-FDN, Sprint-Nextel-Embarq, Alltel-Valor-Windstream to name a few. But in all that activity, nothing new or exciting has come out. Understand that many of these events are for financial reasons, not business reasons. It has […]

Teaming Up With Microsoft Might Not be so Bad

By Peter Radizeski, RAD-INFO Over at RAD-INFO, I have started to recap IT blunders. Novell, Lotus and Word Perfect are the first three. All missteps that resulted in Microsoft out-marketing them. I hope Eric Schmidt learned something, because he is CEO of Google and he used to be CEO of Novell during its tangle with […]

A Small But Representative Voice

By Peter Radizeski, RAD-INFO I tried to survey the telecom agents, but the sampling was small. Many are direct as opposed to using a master agent. To move to a master agent would take a 5 percent commission bump over what they have now. The main reason agents use master agencies is for the back […]

ESPN Hangs Up on Mobile Venture

ESPN is closing down its much-advertised, sports-themed MVNO, it announced today. The Walt Disney Co. subsidiary said it would instead pursue licensing deals for its content with other cellular operators. The MVNO launched less than a year ago to much fanfare, but failed to sign up the numbers of subscribers needed to achieve ROI no […]

Soap Box

SOMETHING IS CHANGING the world over. After all the hype, consumers are at last enjoying true freedom in the world of technology. Whether they are e-mailing, sharing photos, downloading music or surfing the Web, they are beginning to enjoy multiple applications on a single device as they switch seamlessly from one network to another. And […]

SIPping into Something More Comfortable

VoIP is a pretty familiar term these days, thanks to effective mass market campaigns by service providers and virtually everyone from Time magazine to The Wall Street Journal weighing in with an opinion on its future. But your customers may be wondering about how additional data applications tie in with the cheap voice minutes VoIP […]

Under the Influence

Posted: 3/2003 Under the Influence An editorial cartoon by Leo Cullum in the New Yorker shows an executive speaking to company shareholders. He says, "I want each of you on the way home tonight to stop, look up, ponder the heavens and consider how insignificant our second-quarter loss really is." The bit was published in […]

Opcenter: Fraud Busting the ASP Way

Posted: 11/2000 Fraud Busting the ASP Way By James R. Dukart Fraud management is rarely, if ever, the top priority of a new or emerging carrier. While industry analysts estimate fraud costs U.S. carriers somewhere between $6 billion and $18 billion per year, new carriers are more likely to concentrate on network buildouts or customer […]

What About Bob?

Posted: 04/1999 What About Bob? Sometimes you’ve just got to do what you’ve got to do. Isn’t that what we say when we can’t think of a better reason for doing something? It’s also what we say to others sometimes when we don’t understand their reasons for doing something. But most of the time, it’s […]

CustomerService, Contracts and Equity

Posted: 02/1999 Customer Service, Contracts and Equity An Agent Roundtable –Part Two PHONE+ recently hosted an editorial roundtable with several members of the now-infamous 20 Group, a band of independent agents that frequently assembles to share experiences and insights on the business of selling telecommunications services independently. As every agent manager knows, independent agents won’t […]

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