solution

 

Ask Steve

What do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Welcome to the new PHONE+ column, Ask Steve. Ive received some great questions so far and plan to tackle as many as […]

TEOCO Updates Web-Based Claim Management Tool

TEOCO Corp. has released Claim Center 3.0, a new version of its Web-based claims management platform. TEOCO’s Claim Center provides communications and entertainment service providers with an automated solution for claim management from creation and filing through resolution. Claim Center manages claims tracking, streamlines creation and filing of claims, and allows access to claims information […]

Versos Metronet VoIP Overlay Solution Provides Prepaid Voice and Data Services Over a WiMAX-Based Wireless Network to Startech Communications

The Opportunity Startech Connections is a Private Telecommunications Operator (PTO) based in Abuja, Nigeria, that provides fixed broadband telecommunications services. The company sought a leading edge VoIP solution to replace its aging wireless and voice infrastructure. Specifically, Startech needed a cost effective, redundant and scalable solution that could deliver prepaid voice and data services over […]

Bandwidth.com Powers Mitel Solution Centers to Help SMBs Adopt VoIP

On June 11, Bandwidth.com, a nationwide provider of complete business communications solutions, announced that it will be powering all Mitel Solution Centers across the country with its SIP trunking technology, enabling customers and VARs to preview innovative solutions technology in a live environment. Bandwidth.com has been a Mitel partner since September 2006, bundling its IP […]

Agents Selling Cellular Broadband Cards as Backup DIA

By Dan Baldwin, director of sales, ATEL Communications Inc. Our in-house telemarketer brought me what seemed to be a decent lead a construction company supervisor needed help getting dedicated Internet access (DIA) to a construction trailer where the local RBOC claimed DSL was unavailable. I looked up the construction company on the Internet and they […]

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Ascendent Systems, a subsidiary of Research In Motion and a provider of enterprise voice mobility solutions, recently announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Mass. Ascendents voice mobility solution was integrated into the hospitals existing telephone infrastructure to deliver instant access to wireless phones […]

Corridor Warriors

Voice over WLAN is getting noticed by the SMB set lately, especially businesses with locally mobile workers that find that VoWLAN can be a great technology to boost productivity and employee satisfaction. Its a segment with promise for those channel partners willing to put in the education work necessary to understand the solution. All the […]

Securing Opportunities

The Internet has given us lots to love and lots to be concerned about. As more and more small and medium businesses begin to embrace VoIP, unified communications and other IP technologies that provide a competitive edge, theres an accompanying recognition that these companies also need resources for securing those communications beyond a simple firewall, […]

iTEMize Technologies Simplifies TEM for the Small to Midmarket

iTEMize has been in the TEM space for more than five years and launched its channel program in September 2006. The company focuses primarily on the small to midmarket ($5,000 to $500,000 per month in telecom spend). Sold as a subscription-based SaaS application, iTEMize was specifically designed and priced with agents in mind in order […]

News Briefs

SkyPort International Inc., a satellite communications provider, has launched its SkyPort Partners Program, for sales of its satellite solution to customers, either as a primary or a backup means of communication. The SkyPartners Program already has attracted a number of partner affiliates, including Avaya Inc., Catalyst Telecom and Source Inc. Participants have access to SkyPorts […]

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