solution

 

Intelisys Launches Audex

Intelisys Communications Inc. (Booth 214) announced the introduction of Audex, a new version of its telecom asset management solution. Audex’s software-as-a-service (SaaS) solution provides telecom agents a differentiator, increased customer retention, improved customer service capabilities and an additional revenue stream, said Intelisys. Its customer-facing design includes a new events ticketing system, a new customer-branding feature […]

Intelliverse Debuts Linksys Interoperability

Intelliverse (Booth 700), a provider of IP communications, announced full interoperability between Intelliverses hosted VoIP solutions and the SPA family of Linksys IP phones. Although users of the Intelliverse solution already had the option of using any analog phone with their service, the Linksys phone offers a richer feature set to best utilize the service […]

iCore Enhances SMB VoIP Services

iCore Networks (Booth 702), a provider of hosted VoIP telephony services in the Mid-Atlantic states, delivers a complete Cisco based, VoIP solution to its customers. The backbone of the iCore hosted service offering is its INAC (iCore Network Application Center). Employing the Tekelec T-6000 softswitch, the INAC connects to the PSTN via direct fiber connections, […]

Fusion Names Director of Partner Sales

Communications service provider Fusion has hired Stacy Conrad as senior director of partner sales. Conrad will be responsible for the growth and development of Fusions agent sales channel in the United States. She will focus on building, managing and supporting partner relationships in the sale of Fusions portfolio of IP-based business solutions. Conrad has more […]

BSG Solution Combats Roaming Fraud

BSG Clearing Solutions, a subsidiary of Billing Services Group Ltd, has launched its Near Real Time Roaming Data Exchange (NRTRDE) service. BSG’s NRTRDE solution exceeds industry standards by offering processing speeds that greatly minimize GSM mobile operators’ exposure to roaming-related fraud, the company said. Additionally, BSG announced that avea (Turkey), Cellcom (Israel) and Geocell (Georgia) […]

Losing the EVDO Challenge to Satellite Internet

By Dan Baldwin, Sales Director, ATEL Communications Inc. This past July I submitted a blog posting about how I had pitched a small construction company the idea of using a cellular EVDO router to provide broadband Internet access to three computer users in a construction trailer that couldn’t get DSL or cable Internet access. While […]

Five Ways IP Telephony Impacts Agent Dial Tone & Data Sales

By Dan Baldwin, Sales Director, ATEL Communications Inc. I just got back from the VoiceCon 2007 West Coast show in San Francisco, a show for end-user business telecom managers that want to better understand the benefits of migrating some or all of their business phone systems from TDM (time division multiplexing) voice networks to IP […]

C3IP, Packet Island to Offer VoIP Call Quality Monitoring to SMBs

C3IP Communications announced it will integrate PacketSmart VoIP Pro Service into its business class VoIP offering. Created by SaaS developer Packet Island, PacketSmart allows VoIP service providers and VARs to pre-assess SMB networks for VoIP readiness and provides continuous monitoring to ensure the carrier-grade service level necessary for successful VoIP implementation, the companies said. The […]

MINO Targets Enterprises with Mobile VoIP Solution

MINO Wireless is another example of a company started by somebody trying to solve their own problem. Jing Liu, CEO and founder of the Sunnyvale, Calif.-based mobile VoIP service provider says he got the idea for MINO in late 2004 when he was doing a lot of travel in Asia. At the time, Liu says, […]

Fortinet Announces Global Alliance Partner Program

Fortinet Inc., a provider of unified threat management solutions, has announced a three-tiered Global Alliance Partner Program designed to complement its security product and service offerings for large global enterprises and service providers. The new program will consist of an ecosystem of IT vendors, global systems integrators, service providers and technology consultancy firms. Initial program […]

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