software-as-a-service

 

HP Launches Cloud-Based Service Desk Solution

HP is introducing Service Anywhere, a software-as-a-service (SaaS) solution that the company says enables IT pros to increase productivity while managing and delivering high-quality services.

Cloud Computing ‘May Be a Lot of Hot Air’

Despite the fact that "cloud" has become a ubiquitous technology term, more than half of IT pros who responded to a new survey said it’s "too risky for prime time" and only suitable for commodity applications like CRM and email.

SOHO Businesses Ready To Spend

Combine developments in technology with a down economy and you get a boost in small-office, home-office (SOHO) spending.

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