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ThinkingPhones, Arkadin Make Key Acquisitions

ThinkingPhones’ buy brings together big data and telephone communications, while Arkadin’s acquisition strengthens its UC and collaboration presence in Latin America.

Word-of-Mouth Reigns as King of Referrals

Relationship building can be tricky for even the most polished agent or sales executive. Gaining the right clients through word-of-mouth is an art that requires intuition, persistence and maybe a little charm.

EarthLink Intros New Hosted Contact Center

EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.

Outcome-Based Technology Sales

It’s now necessary to quantify results or prove the outcomes of your products and services just to have the chance to compete in today’s market.

Crack the Lead-Gen Code

Could your technology sales business use a more reliable and predictable source of leads? Most likely the answer is yes. Chances are what was working well for you for years is far less effective now.

Top Technology, Gadgets of 2013

From Apple to Samsung, Google to Twitter, here’s a list of of technology winners, contenders, game changers and clunkers from 2013. The best sellers weren’t necessarily the best.

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