Text Your Way to Marketing Success

Text messaging is gaining momentum around the world as a preferred communication channel, and it provides a cost-effective way for small businesses to increase real-time communications with other businesses. But where and how should you use SMS? Here are some examples of how it can be used to target and communicate with customers in a […]

iPhone: Death by Text

Well, well. It turns out that the iPhone, aka the “Jesus phone,” can be hacked by text message. At the Black Hat conference in Las Vegas this week, security experts Charlie Miller and Collin Mulliner explained that all it takes is a front-loaded malware-licious SMS to block calling, Internet and text functionality. Not that any […]

Gold Mobile Unveils SMS Platform for VARs

Gold Mobile launched mClass, a hosted software server that enables VARs to help large multilocation businesses route SMS to and from any cell phone to any desktop, call center, fulfillment center, helpline or even database (e.g. CRM, inventory, etc.) Each conversation is individually logged and archived, providing access to all records. The heart of the […]

Interactive Intelligence Adds SMS to Contact Center Suite

Interactive Intelligence (ININ) announced it is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features are designed to help contact centers increase customer retention and satisfaction by enabling mobile customers to use SMS to communicate with the contact center; having those […]

Inflection Point: Wireless Data Growth Offers New Opportunities

The scenario goes something like this: You’re out on the road and need to get access to a PowerPoint presentation. You pick up your smartphone and four-digit dial into the office. But your assistant, Bob, isn’t at his desk, so you can’t ask him to e-mail it to you (“Is he taking yet another smoke […]

IP Unity Glenayre, Carolina West Demonstrate SVS Platform

IP Unity Glenayre Inc. has partnered with Carolina West Wireless to integrate QUALCOMMs patent-pending short voice service (SVS) solution onto BREW devices. IP Unity Glenayre and Carolina West Wireless will demonstrate the SVS Platform this week at CTIA Wireless 2007. SVS, a new form of SMS, allows users to record, send and receive messages as […]

A Peerless Strategy: Understanding How to Benefit From Peering

With the rise of multilateral VoIP peering among service providers, peering recently has become a hot term. Yet the actual practice of peering has been going on for years on a number of fronts, and its applications continue to expand. Todays COMPTEL PLUS Info Peering Track, sponsored by telx, will explore peering on various levels. […]

VoiceOne Adds Text Messaging to Click4Me.Net

VoiceOne Communications LLC, a wholly owned subsidiary of VoIP Inc., has added text messaging to its beta version of Click4Me.Net., the companys Web-click calling service that uses VoIP technology for free phone-to-phone calling. The beta version is available for testing on, VoiceOnes virtual lab that allows users to preview and test, for free, on […]

INFONXX Enhances TextDirect Suite

INFONXX, a provider of directory assistance and enhanced information services, announced today at CTIA Wireless 2006 the availability of the enhanced TextDirect Suite featuring the two-way SMS directory assistance. Such a service allows wireless carriers and MVNOs to offer their consumers branded two-way SMS access to INFONXX’s directory assistance service, as well as new marketing […]

Bango, mBlox Partner

Bango, the mobile content enabler, and mBlox, a mobile transaction network, have announced a global collaboration to deliver an integrated content billing solution. By integrating the mBlox billing platform with Bangos browse-and-buy technology, users get a portal style payment experience for mobile content even though the underlying billing mechanism is Premium SMS. When content is […]

The ID is: 71975