CTI Group Launches SmartRecord Go for Small Biz

CTI Group has launched a new premise-based call recording solution called SmartRecord Go. Designed with resellers in mind, the solution’s principle end users are smaller businesses, who increasingly are finding it necessary to record calls to address matters including dispute resolution, training and quality monitoring, as well as call regulation, explained the company. Among such […]

CTI Group, Vaspian Team to Provide Hosted VoIP Call Recording, Traffic Analysis

CTI Group, a developer of VoIP applications, said it has joined forces with Vaspian, a provider of hosted VoIP services. Vaspian will use CTI Groups applications, such as emPule and SmartRecord, to deliver real-time usage analysis, event alarms and call recording to its hosted VoIP customers. Having achieved interoperability with the hosted VoIP platform, branded […]

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