SmartRecord IP

 

CTI Group, CommPartners Offer Hosted VoIP Call Recording

CTI Group (Holdings) Inc. announced Tuesday it has partnered with CommPartners Connect to bring hosted VoIP call recording, via SmartRecord IP, to the small and medium sized business (SMB) markets. SmartRecord IP enables hosted VoIP call recording and also makes recordings available through the use of a point-and-click Web interface. SmartRecord IP is integrated directly […]

CTI Group Unveils HD Call Recording

CTI Group has announced the release of high definition (HD) call recording. The company’s SmartRecord IP now supports G.722 codec, which is compatible with Polycom’s high definition SoundPoint IP desktop phones and SoundStation IP conference phones. CTI Group expects this new wave of HD IP telephony to enhance the overall service, making VoIP a more […]

New CTI Group Plug-In Archives Recorded Calls

CTI Group has released a plug-in called SmartRecord IP Version 2.0, which allows users to instantly archive calls, meetings, Webinars and negotiations. It integrates with SugarCRM, the company’s commercial open-source solution that allows companies to track and manage customer relations. SmartRecord IP is a Web-based, VoIP call recording solution. Calls are recorded based on the […]

CTI Group Launches Pay-Per-Use VoIP Call Recording

CTI Group has debuted a pay-per-use call recording service. This new model offers the traditional VoIP call recording product, SmartRecord IP, as Software as a Service (SaaS). CTI Group said the pay-per-use model is designed to assist both enterprise and service provider customers in acclimating to call recording without the burden of a high initial […]

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