Are Cloud-Based Call Centers the Next Hot Product for the SMB Market?
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
The shift to a “higher cloud” strategy fundamentally will change the way businesses leverage technology to achieve business value — from efficiency to agility to profitability. For most organizations, the transition is just beginning.
You might think that infrastructure-as-a-service (IaaS) is the best next move, but virtual server technology has a language all its own. Instead, we recommend starting with business applications in the cloud.
Unified communications – whether premises-based or delivered as a cloud-based service – offers some compelling advantages to businesses in maximizing the benefits of mobility.
Only two in five survey respondents (41 percent) said they could get a better deal from an independent cloud vendor.
Samsung and Windows Phones both made gains in the SMB market, but Intermedia says Apple’s devices still reign.
In this excerpt from the 2013 Channel Partners Compensation Survey, learn what’s fueling some partners’ financial increases and what’s accounting for others’ declining revenue.
TelePacific entered the Texas marketplace when it purchased the former Tel West Network Services Corp. in October 2011 and has since expanded throughout the state.
AT&T is offering a new virtual private network (VPN) bundle that lets customers connect up to 100 mobile devices with mobile remote access and global Wi-Fi, as well as VoIP calling options and security services.
The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.
Look at photos of our #CPEvolution Best in Show winners! @Avant_CCC @RingCentral @ATTPartners @bcm_one @West_UC dlvr.it/RDXxxS
September 20 2019 @ 21:39:02 UTC
.@digitalocean and @F5Networks introduced new channel programs this week. dlvr.it/RDXtdp
September 20 2019 @ 21:11:02 UTC
.@Avaya to adopt #hybridcloud solutions from @IBM to expand cloud #UC, contact center. dlvr.it/RDXrSb
September 20 2019 @ 20:56:01 UTC
Highlights from the #CPEvolution keynote stage include @ATTPartners @jldelozier3 @andimann @channelsmart dlvr.it/RDWXkL
September 20 2019 @ 14:22:02 UTC
#TopGun51 honors @ken_mccray007, who transformed the @McAfee channel organization one milestone at a time.… twitter.com/i/web/status/1…
September 20 2019 @ 12:03:03 UTC
We talked to @TBImasteragent and @arnoldjon about where #CPaaS fits in the cloud communications space. dlvr.it/RDTNPz
September 20 2019 @ 00:02:32 UTC
.@PolyCompany launchesDECT-baseded #mobile IP phone systems and expands #DaaS in North America. #CPEvolution dlvr.it/RDT8wk
September 19 2019 @ 22:20:31 UTC
.@IntelisysCorp gives @entvisions a major honor. dlvr.it/RDSkkJ
September 19 2019 @ 19:53:02 UTC
