Are Cloud-Based Call Centers the Next Hot Product for the SMB Market?
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
The shift to a “higher cloud” strategy fundamentally will change the way businesses leverage technology to achieve business value — from efficiency to agility to profitability. For most organizations, the transition is just beginning.
You might think that infrastructure-as-a-service (IaaS) is the best next move, but virtual server technology has a language all its own. Instead, we recommend starting with business applications in the cloud.
Unified communications – whether premises-based or delivered as a cloud-based service – offers some compelling advantages to businesses in maximizing the benefits of mobility.
Only two in five survey respondents (41 percent) said they could get a better deal from an independent cloud vendor.
Samsung and Windows Phones both made gains in the SMB market, but Intermedia says Apple’s devices still reign.
In this excerpt from the 2013 Channel Partners Compensation Survey, learn what’s fueling some partners’ financial increases and what’s accounting for others’ declining revenue.
TelePacific entered the Texas marketplace when it purchased the former Tel West Network Services Corp. in October 2011 and has since expanded throughout the state.
AT&T is offering a new virtual private network (VPN) bundle that lets customers connect up to 100 mobile devices with mobile remote access and global Wi-Fi, as well as VoIP calling options and security services.
The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.
.@AppSmart_com buys yet another #masteragent, @CNSGCLOUD, following WTG and Telegration. dlvr.it/RKlSdY
December 05 2019 @ 22:38:31 UTC
.@Telarus formed a supplier partnership with @DynalinkCom. dlvr.it/RKl556
December 05 2019 @ 19:59:32 UTC
.@gocloudgirls and @AllianceOfCW open nominations for awards at #CPExpo. dlvr.it/RKl54s
December 05 2019 @ 19:59:32 UTC
.@dws2019’s Nathan Marke talk about his keynote on telecoms and the digital experience ahead of #EvolutionEU. dlvr.it/RKgyQ6
December 04 2019 @ 22:19:32 UTC
.@FrontierCorp is getting a new CEO. dlvr.it/RKgkKq
December 04 2019 @ 20:49:32 UTC
Good stuff from @Vonage on its rebrand, #UCaaS and #EvolutionEU. dlvr.it/RKgNPB
December 04 2019 @ 18:44:32 UTC
RT @ChannelFutures: Upcoming webinar: @TPxComm’s Jared Martin talks about bridging the gap between #telco agents and #MSPs. https://t.co/Js…
December 03 2019 @ 23:51:23 UTC
.@gooddata, @NTTDATAServices team up around #industrialIoT. dlvr.it/RKcPfy
December 03 2019 @ 22:19:32 UTC
