Are Cloud-Based Call Centers the Next Hot Product for the SMB Market?
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
Dan Baker interviews Doron Dovrat, CEO of Tikal Network, on the economics of cloud call centers and Dovrat’s plan to enter the U.S. market soon and work with channel partners.
The shift to a “higher cloud” strategy fundamentally will change the way businesses leverage technology to achieve business value — from efficiency to agility to profitability. For most organizations, the transition is just beginning.
You might think that infrastructure-as-a-service (IaaS) is the best next move, but virtual server technology has a language all its own. Instead, we recommend starting with business applications in the cloud.
Unified communications – whether premises-based or delivered as a cloud-based service – offers some compelling advantages to businesses in maximizing the benefits of mobility.
Only two in five survey respondents (41 percent) said they could get a better deal from an independent cloud vendor.
Samsung and Windows Phones both made gains in the SMB market, but Intermedia says Apple’s devices still reign.
In this excerpt from the 2013 Channel Partners Compensation Survey, learn what’s fueling some partners’ financial increases and what’s accounting for others’ declining revenue.
TelePacific entered the Texas marketplace when it purchased the former Tel West Network Services Corp. in October 2011 and has since expanded throughout the state.
AT&T is offering a new virtual private network (VPN) bundle that lets customers connect up to 100 mobile devices with mobile remote access and global Wi-Fi, as well as VoIP calling options and security services.
The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.
.@8x8 appoints @RingCentral vet as new CMO. #UCaaS dlvr.it/Rv3RKp
March 05 2021 @ 21:15:32 UTC
.@Nextiva partners with @dandh for #UC channel distribution. dlvr.it/Rv3RHF
March 05 2021 @ 21:15:32 UTC
ICYMI: these were the top stories of the week. dlvr.it/Rv2tVK
March 05 2021 @ 17:55:02 UTC
.@smbsecuritytech of @SOCSoter excels at connecting the dots in technology — understanding its importance and commu… twitter.com/i/web/status/1…
March 05 2021 @ 16:03:02 UTC
We partnered with @Telecom4Change in an effort to raise money for food relief organization @WCKitchen.… twitter.com/i/web/status/1…
March 04 2021 @ 22:47:02 UTC
See what @TBImasteragent has been up to this week. dlvr.it/RtznhW
March 04 2021 @ 22:28:02 UTC
Thanks for attending #CPVirtual. Here's a Day 3 wrap and a look ahead to #CPExpo Homecoming in November!… twitter.com/i/web/status/1…
March 04 2021 @ 21:12:02 UTC
.@voxns, @Converge_One, @ATT and Optivor Technologies are recipients of @Avaya's U.S. Partner of the Year Awards. dlvr.it/RtzRGR
March 04 2021 @ 20:05:32 UTC