On Premises: E-Commerce Growth Makes Service Level Agreements Critical
Posted: 05/2000 E-Commerce Growth Makes Service Level Agreements Critical By James R. Dukart In the age of e-commerce and instant communication, telecommunication networks move closer to the crux of business operations for many companies. One result is that performance becomes crucial to–in some cases indistinguishable from–the overall performance of the business.Simply put, for many of […]