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X4 Taps Logicwares AgencyLogic

X4 Communications (Booth 124), one of the nations largest master agencies, announced it has chosen Logicwares AgencyLogic i400 enterprise management software to assist in running its operations. As X4 brought together all of its products and services, we needed to make a commitment to our channel to ensure that operations were sustained efficiently. Logicware was […]

McGraw Communications Offers VoIP

McGraw Communications, a full-service CLEC and Channel Partners sponsor, has added VoIP to its communications services. McGraw can equip partners and agents with high-quality VoIP services and provide clients with a complete set of telephony features, including remote call forwarding, voice mail and e-mail integration, all from a single IP connection, says the company. McGraw […]

Products

TELCO INTRODUCES T5 COMPACT TARGET IDENTIFIER Telco Systems has introduced its T5 Compact Target Identifier, a switch that lets carriers conserve IP addresses by aggregating the management of up to 480 network elements through a single IP address using the Bellcore Translation Language 1 protocol for multivendor, multitechnology CO management. The T5 Compact TID also […]

Satellite:

Satellite resale might be the final piece in the jigsaw puzzle of broadband technology. Adding satellite to their portfolios allows resellers to put together a total network for businesses especially chain restaurants, hotels, motels and gas stations with remote locations and other needs that DSL, cable and other technologies cant meet. “Of the more than […]

Every Single Contact Counts

I recently picked up a car from one of the national rental car companies and left with more than a vehicle. I drove off the lot with a valuable lesson on why every employee counts when it comes to providing quality customer service. Here’s what happened: At the counter, I was greeted in a friendly […]

TeleSource Kicks Off Recruitment Campaign

TeleSource Communications Inc. (Booth 329), which is a master agent for BellSouth, has kicked off its nationwide recruitment campaign of agent partners, by exhibiting its online direct-order software. Charlotte, N.C.-based TeleSource provides customer-ordered software, enabling one to place/track orders directly with BellSouth; commissions management including payment and reconciliation; training and support throughout the sales cycle; […]

PowerNet Global Launches New Phone Plan

PowerNet Global Communications, an integrated communications provider, releases Power 3000, a nationwide residential calling plan. Power 3000 offers an alternative to traditional per minute long-distance packages by providing 3,000 anywhere, anytime, domestic, long-distance minutes for a single monthly price. PowerNet Global will market the service through its 2,000 nationwide agents and affinity groups. We like […]

PowerNet Global Launches Residential Plan

PowerNet Global Communications (Booth 404) today announced Power 3000, a new nationwide residential calling plan. Power 3000 will offer an alternative to traditional per-minute long-distance packages by providing 3,000 anywhere, anytime domestic long-distance minutes for a single monthly price. PowerNet Global will market the service through its 2,000 nationwide agents and affinity groups. Agents can […]

US LEC Turns Up Tekelecs SanteraOne Switch in NYC

Tekelec has announced US LEC Corp. recently has activated its SanteraOne switch in New York City. SanteraOne will enable US LEC, a super-regional telecommunications carrier providing integrated voice, data, and Internet services to enterprise customers, to offer new services with Class 4 and Class 5 functionality to businesses in New York City and surrounding markets […]

TAG: Convergence 101

Posted: 7/2003 Convergence 101 A Partners Primer on Selling VoIP Services to SMBs By Ed Higgins and Ron Davis Early solutions for routing voice traffic over a packet data network, such as IP, frame relay or ATM fell far short of their promise. Users could not count on getting a dial tone 99 percent of […]

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