ShoreTel

 

Table of Contents

  Vol 21, No. 10 October 2007 SHOP TALK ON THE LEVEL: A Q&A WITH LEVEL 3S KEVIN OHARA AGENTS STEAMED OVER TRINSIC BANKRUPTCY FALLOUT ENTERPRISE MOBILE VOIP PARTNER PROGRAM DEBUTS NUVOX ROLLS OUT WHOLESALE SERVICES COLOTRAQ DEBUTS REFERRAL PROGRAM LAWSUIT HAS LITTLE IMPACT ON SHORETEL IPO NEWS BRIEFS PORTFOLIO WHY SELL WEB HOSTING? By adding […]

Lawsuit Has Little Impact on ShoreTel IPO

ShoreTel Inc.s ongoing legal tiff with rival Mitel Networks Corp. doesnt seem to have impacted its initial public offering (IPO). ShoreTel got $86.3 million from its debut July 9 and has since traded at prices between $9.80 and $15.01. The legal wrangling began just before ShoreTel embarked on its IPO. On June 27, Mitel slapped […]

ShoreTel Signs Black Box as New Partner

IP equipment maker ShoreTel has signed Black Box Corp. as a new distributor. ShoreTel earlier this year scored CDW as a new VAR partner and, this week, also added Black Box Corp. to its channel roster. Black Box builds and maintains voice and data networks across the globe. Its the company that, last year, bought […]

What’s New?

  Accessone Deploys Web-Based Instant Quoting Platform Access One Inc. has deployed Access Manage Price (AMP), a custom version of the MasterStream-RX Web-based instant quoting and management platform from Salestream Software. AMP offers instant quoting, custom proposals and a sales management tool for the companys direct sales and agent channels. Later this fall, AccessOne will […]

ShoreTel Prices 7.9 Million Shares

Nearly five months after announcing it would go public, ShoreTel Inc. on Tuesday priced its shares at $9.50 apiece. The enterprise IP phone systems provider is offering 7.9 million shares of common stock. It is trading on the Nasdaq Global Market under the ticker SHOR. ShoreTel also has given underwriters 30 days to buy up […]

ShoreTel Introduces IP Communications Technology Partner Program

ShoreTel Inc. on Monday introduced a new partner program to include companies whose products complement its own — IP phone systems, contact center services and more. The program provides customers with additional hardware and software options that enhance their communications infrastructure. ShoreTel customers can use the program to find and utilize the open interfaces of […]

ShoreTel Inc. Offers Managed Services Program

ShoreTel Inc. has unveiled its Managed Services Program, which lets organizations cover the costs of their telecommunications services through monthly payments. The ShoreTel Managed Services Program requires no down payment and customers can finance a combination of items including equipment, installation, maintenance, software, network assessment, training and support, the company said. These costs are fixed […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

ShoreTel Releases Latest Update

ShoreTel Inc. has released the seventh version of its IP telephony product. One of the software enhancements in ShoreTel 7 is Escalation Notification, which allows the customer to establish a “must respond” process for incoming calls. With this feature, the system administrator uses business rules to automate call routing to any combination of phones, pagers […]

WHAT’S NEW?

ClearOne Debuts Portable Conference Phone ClearOne unveiled in January the Chat 50 portable speakerphone for road warriors who just cant resist conferencing while traveling. The device plugs into a laptop or cell phone for hands-off talking. It also works with softphones, Web conferencing applications and media players. And once youve settled into your hotel room […]

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