service management

 

HP Launches Cloud-Based Service Desk Solution

HP is introducing Service Anywhere, a software-as-a-service (SaaS) solution that the company says enables IT pros to increase productivity while managing and delivering high-quality services.

XO Unveils FMC Trial for Small Businesses in Seattle

SMBs as small as 10-person offices just got a big-enterprise tool. XO Communications and Sotto Wireless on Wednesday announced a fixed-mobile convergence trial in Seattle. The package consists of Internet access, PBX functionality, Wi-Fi, cellular voice and e-mail, and a Nokia E61i dual-mode handset, all wrapped up with hosted Microsoft Exchange and a portal to […]

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