self-provisioning

 

The DIY Dream, Deferred

MAYBE ITS PART OF THE RUGGED individual, American Dream ethos, but very few of us can resist the opportunity to do things ourselves. Whether its putting in a new kitchen or learning how to knit, DIY is hot. Resellers and master agents are on top of the trend, implementing self-provisioning and self-management for their own […]

PAETEC Introduces VoIP for Medium, Large Businesses

PAETEC Communications Inc. today launched its iPATH VoIP service that includes equipment for the customer premise, IP T1, hosted IP telephony and hosted IP PBXs. Agents can sell iPATH which targets medium and large businesses while wholesalers and resellers can offer the DID aggregation portion of the service. iPATHs services include a Web portal for […]

Evolving Web Portals to Personalize Self-Provisioning

For telecom companies, the Web is an ever-evolving tool. Simple pricing and information Web sites have given way to online price quoting and password-protected account access. The idea of customer self-care via a Web portal continues to develop. This will be addressed in a session titled, Billing and Customer Support in a Self-Provisioned World, which […]

The Pitch: Size Matters–With Self-Provisioning, Smaller Can Be Better

Posted: 05/2000 Size Matters– With Self-Provisioning, Smaller Can Be Better By Josh Martin While major long-distance carriers tout long-awaited services, they probably should keep an eye on independents. That is because some smaller carriers are attracting new customers as they forge strategic alliances and develop niche markets.Web-based self-provisioning is not evolving the way some analysts […]

Self-Provisioning: Carriers’ Next Battleground?

Posted: 02/1999 Self-Provisioning: Carriers’ Next Battleground? By Ken Branson Self-provisioning–a retail customer’s ability to get into a carrier’s provisioning system and order, change or cancel service–is arriving this year for customers of some big long distance carriers, pushing this enabling capability to the frontlines in the war for business and residential subscribers. For some business […]

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