my people Looks to INFONIXX for Directory Assistance

my people, a nationwide residential VoIP service provider, has chosen INFONXX as its provider of enhanced directory assistance services, including information on dining, movies and weather, horoscopes, lottery results, sports scores, stocks and more. INFONXX also will connect my peoples users through VoIP call completion, which means users do not have to remember or write […]

Personix Unit of Fiserv Recognized in Best Practices Study

The Personix unit (Booth 201) of Fiserv Inc. has received the highest rating of participants in a 2005 study of best business practices conducted by Madison Advisors, a Texas-based consulting firm specializing in customer communication technologies. Personix also received the highest rating in the 2003 version of this biannual study. Madison Advisors Best Practices Study […]

Barkley Shoots and Scores With Humor, Motivation

The trademark humor and candor of basketball great Charles Barkley was in full swing yesterday as the Hall of Fame candidate discussed motivation, his philanthropy, and took audience questions on topics ranging from basketball and golf to the most influential person in his life. Barkley, whose speech was sponsored by Voila IP, garnered a number […]


The Next Tom Clancy? Kenin Spivak isnt your typical CEO. The head of wireless software company Telemac Corp., has brought pharmaceutical intrigue to life in the new thriller The Karasik Conspiracy. The books creation is tinged with a bit of intrigue of its own. Spivak, a lawyer and former Hollywood executive, claims the pharmaceutical lobbying […]

WholesaleCarrier Report Card

Posted: 05/2002 Wholesale Carrier Report Card Five-Year Lull in Reseller Satisfaction Index Ends By Judy Reed Smith & Taher Bouzayen DRAMATIC BANDWIDTH PRICE EROSION, fierce competition, extensive adoption of IP technology, rekindled asset acquisition activity and an increasing number of bankruptcies are redefining the wholesale long-distance voice and bandwidth arena.Twelve months ago, few people predicted […]

Wholesale – The Wholesale Opportunity PIN

Posted: 04/2001 Wholesale The Wholesale Opportunity PIN By Judy Reed Smith and Taher Bouzayen Fierce competition, exploding demand for data and Internet services, price erosion, new suites of products, and new categories of customers are constantly redefining the wholesale long- distance marketplace. Because of this ever-changing business environment, wholesale providers face the continuous challenge of […]

Wholesale: Survey: DSL Wholesalers Get Mixed Reviews

Posted: 11/2000 Survey: DSL Wholesalers Get Mixed Reviews By Judy Reed Smith and Nick Regas DSL. It was a brilliant idea: Widen the bandwidth spectrum over the same copper wire that telephones already use enabling data and voice data to travel simultaneously at high speeds. It could not have happened at a better time. Demand […]

Resale Channel: Wholesale Market Caught in Cyclone of Innovation

Posted: 04/2000 Resellers Rate Wholesale Carriers By Dr. Judy Reed Smith and Taher Bouzayen As Internet usage and data services push network demand to record levels, the ability to meet customers’ desire for fiber service is the major challenge facing wholesale long-distance carriers.The emergence of new network providers has increased competition. It also was expected […]

AT&T Tops Overall Customer SatisfactionSurvey

Posted: 01/2000 AT&T Tops Overall Customer Satisfaction Survey AT&T Corp. ( ranks highest in customer satisfaction among long distance companies in a recent survey. The Yankee Group ( survey found AT&T ranked No. 1 in five of eight categories for overall customer satisfaction. Sprint Corp. ( rated highest in three of the eight categories. The […]

Wholesale Report Card

Posted: 05/1998 Wholesale Report Card Resellers Give Underlying Carriers a C+ By William West and Judy Reed Smith It’s no secret that Wall Street loves network providers. This article was written on the heels of wholesaler Qwest Communications International Inc.’s bid for the much larger retailer LCI International Inc.–a bid that was wholly funded by […]

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