AT&T Leads Customer Satisfaction Improvement

One of the recession’s positive effects has been to push tech firms to improve their customer service, a new study finds. According to the American Customer Satisfaction Index (ACSI), Americans’ satisfaction with products including cable, satellite and telco TV, wireless and wireline phone service, remained steady in 2010’s first quarter. That was good news for […]

Case Study: Memphis Area Taps SkyTerra for Emergency Contact

The Memphis/Shelby County, Tennessee, Urban Area Security Initiative (UASI) encompasses a six-county region that includes parts of three states that neighbor the metropolitan Memphis vicinity. The area is one of several urban areas throughout the United States designated by the Department of Homeland Security as at high-risk for natural or man-made emergency events such as […]

The Great Gig in the Sky

Broadband satellite services arent just for backup anymore; there are several ways to market and sell satellite and it can be done anywhere, anytime.

SES AMERICOM-NEW SKIES Announces Capacity Agreement with DRS

SES AMERICOM-NEW SKIES, a division of SES S.A., announced DRS Technologies Inc. has renewed a major agreement for 160 megahertz of satellite capacity and connectivity to support the DRS Technologies Global Communications Network (GCN) and enable a broad range of mission-critical military applications around the world. As part of the agreement, DRS Technologies is utilizing […]

Spacenet Debuts Custom Network Support for Enterprises

Satellite solution provider Spacenet Inc., a wholly owned subsidiary of Gilat Satellite Networks Ltd. (GILT) has announced availability of its new Enhanced Support Program, a family of customer support and network management services. Spacenet now offers different levels of customized support programs, which are also available through Spacenet channel partners. The revised plans include cost-effective options […]

Broad Sky To Resell HughesNet Business Solutions

Hughes Network Systems LLC (HUGH) has signed Broad Sky Networks as an authorized reseller of HughesNet broadband satellite business solutions in the United States. Broad Sky resells business-class satellite Internet communications services in North America to enterprises, retailers and telecommuters. “Becoming a HughesNet reseller was a natural fit for Broad Sky,” said Mike Mudd, president of […]

The ID is: 88342