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AT&T-DirecTV Merger Almost a Done Deal

The $48.5 billion deal between AT&T and DirecTV is just the latest in a handful of mega-mergers involving the big wireless operators and cable companies.

AT&T Leads Customer Satisfaction Improvement

One of the recession’s positive effects has been to push tech firms to improve their customer service, a new study finds. According to the American Customer Satisfaction Index (ACSI), Americans’ satisfaction with products including cable, satellite and telco TV, wireless and wireline phone service, remained steady in 2010’s first quarter. That was good news for […]

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