Telarus Discusses Implications of GeoQuote Patent

Master agent Telarus announced on Feb. 24 that it had been granted a patent for GeoQuote, its real-time multicarrier quoting system. The patent, which came nearly six years after the original GeoQuote patent application was submitted in 2003, covers the technology that powers Telarus’ public-facing lead-generation sites as well as its password-protected agent back-office sites. […]

What Do You Need to Run an Agency?

Behind every good agent lies a good back office. To be able to concentrate on selling to current customers and generating relationships that will hopefully create new customers, agents must be cognizant of everything that needs to happen smoothly behind the scenes. Agents can get a significant amount of help from master agents or carriers, […]

RPM Software Launches Agent Product

RPM Software, is rebranding its back-office commission and channel management software for the agent community and is dubbing it Agent, Powered by RPM. The platform allows for commissions auditing and the management of orders, trouble tickets, prospects, quotes, etc. According to an RPM spokesperson, the only change in the product at this point is the […]

PlanetOne Moves From Logicware to RPM

RPM Software has announced that telecommunications marketing firm PlanetOne has moved from the Logicware platform to RPM. RPM was able to offer PlanetOne a more robust and user-friendly solution better suited to the needs of our internal staff and our external agents, said Ted Schuman, CEO of PlanetOne. PlanetOne already has well over 100-plus agents […]

AVAYA CSSG Adopts RPM Throughout Back Office

RPM Software (Booth 522) has announced that AVAYA Carrier Services Solutions Group (CSSG) has standardized its back office on RPM solutions. Last year, AVAYA replaced its internal system with RPM to fully manage commissions processing and presentation. Previously, AVAYA used one commercial system to manage telecom service quotes, another vendor system to manage orders, and […]

News Brief

Mpower Communications has released VoicePipe, its hosted IP PBX product for small and medium enterprises and the Fortune 1,000. VoicePipe is available for agents to sell in the Chicago market and soon will be available nationwide. VoicePipe comes with free maintenance; system upgrades; free interoffice dialing and IP-to-IP calling from within the network; Outlook integration; […]

RPM Software Adds More Automation

RPM Software (Booth 718), the leading provider of channel management solutions to the telecommunications industry, is announcing improved automation features in its forthcoming release. Code-named Phoenix, RPM v3.7 will offer users the ability to populate automatically order forms, client proposals, contracts such as NDAs and agent agreements, as well as creating a larger variety of […]

RPM Software Announces New Order-Reconciliation Feature

Youve done the work. Youve placed the order. Youve overseen the provisioning. Now all you have to do is wait to get paid. Butsometimes, all you do is wait. Its a time-consuming problem to sift through carrier commission reports looking to match up fragmented line items to an order you placed six months ago. Someones […]

News Briefs

Bandwave Systems, a DSL provider with national coverage, has launched its partner program. The New Jersey-based company - whose carrier partners include Covad Communications Group, New Edge Networks, BellSouth Corp. and others - says its program does not require minimums. Agents earn recurring revenue commission of 10 percent, plus bonus awards. Bandwave also says partners who bill […]

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