right

 

Left Behind

Attention traditional telephony agents: the VoIP train is leaving the station and you better run like hell to jump on the caboose. I hope that visual puts your dilemma in perspective. Your providers are looking past you to other indirect partners to sell their services because you are not keeping up. The world is changing. […]

Its the People, Stupid

ITS THE PEOPLE, STUPID. Live by that slogan, and you can get elected to office, run a corner grocery, throw a great dinner party and even grow a $500 million telecom company with a little help from your friends. Its how we grew PAETEC. Its the people: employees, customers, suppliers and everyone else in the […]

Blocking the Future

By Peter Radizeski, RAD-INFO TechDirt, Democracy in Action, Wayne Porter and many others are reporting that AT&T, Cingular, Sprint and Qwest are blocking calls to FreeConference.com and similar sites. These sites are probably based on an arbitrage play where they are slightly funded by the rural ILEC who is making some good coin per minute […]

Mobility Management Promises Partners More Money

Mobility management holds different connotations for nearly everyone, but panelists today will emphasize that mobility management means money-making opportunity for channel partners. First and foremost, channel partners ought to be helping their enterprise customers oversee not just the expense end of wireless telecommunications they also should provide lifecycle management such as device procurement, remote kill, […]

The Agency That Customer Confusion Built

Photos by David Butler II LAURA BERNSTEIN AND BOB Varady were unlikely business partners. She was just beginning her career; he had launched and sold companies. She had always been an employee; he had been his own boss. She was 34; he was 62. She worked to pay the bills; he worked to learn new […]

Are Designer Phone Companies the Future?

If pundits are right, communications is no longer a standalone business. Its a service that is offered alongside another business, such as entertainment or retail. In this futurist view, any business can provide communications services as a way to engage customers with the companies products or services in a more intimate way, up to and […]

Is Bigger Better?

Theres a scene in the animated movie Iron Giant where the 50-foot-tall, metal-eating extraterrestrial robot is blown apart. Each arm, leg, nut and bolt has a homing beacon that recalls them back to the machines head and body, allowing it to rebuild anew. This same thing seems to be happening in the telecom industry with […]

Expo Boasts Winning Lineup

The Spring 2006 Channel Partners Conference & Expo kicked off its ninth year in winning form thanks to a lively keynote speech by Charles Barkley, sponsored by Voila IP; a general session that exposed attendees to the latest and greatest wireless devices; and an industry address from telecom veteran Dick Jalkut, president and CEO of […]

How to Shop for a Wireless Supplier

DONE RIGHT, THE ADDITION OF wireless products to your business-to-business sales portfolio can pay off. Most business clients appreciate dealing with a professional sales organization for all of their telecom needs, and are grateful not to stand in customer service lines at a retail wireless store. As you evaluate the wireless opportunity for your business, […]

The ID is: 71122