revenue management


Not Your Dads Revenue Assurance: New Programs Drive Profitability

Though revenue assurance traditionally was perceived as an internal, numbers-crunching function, it will increasingly become a customer-facing function that will either drive loyalty or foment churn for resellers. Market consolidation has complicated, not simplified, revenue-assurance practices. “Consolidation” has become somewhat of a misnomer, as a fair number of startups and Tier 2 and Tier 3 […]

COMPTEL: Covista Signs Up for CustomCalls BPM Solution

CustomCall Data Systems (Booth 414) announced that Covista Communications has selected CustomCalls hosted Webtop BPM solution for bill processing, order management and workflow. According to Randy Weinberger, vice president of operations for Covista Communications, CustomCall is a great choice for us because of their distinct bill-processing capabilities, order management workflow and client support. Covista, a […]

TEOCO Signs Two Customers for XTrak Paper Automation Service

TEOCO Corp. (Booth 402), a provider of cost- and revenue-management solutions to the communications and entertainment industries, announced that two major communications providers, including a Tier 1 North American carrier, have signed on to become customers of their XTrak service. TEOCOs patent-pending XTrak solution eliminates manual entry, extracts the greatest level of detail, and creates […]

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