response

 

Microsoft Introduces Response Point Phone System Software

Microsoft Corp. said Tuesday it has released its Microsoft Response Point phone system software aimed at SMBs to manufacturing. Microsoft worked with D-Link Corp. and Quanta Computer Inc. on the product. Microsoft Response Point, a premises-based phone system aimed at the very smallest of SMBs, certainly has competitive pricing and the integration with Outlook is […]

SDN Global Unveils GenSat

SDN Global (Booth 705) said it is offering new products designed to address the shortfalls of disaster response. GenSat is designed for companies and municipalities to deliver complete facilities power and communications during events such as hurricanes. GenSat60 is a 60KW unit equipped with high-speed satellite, wireless access, voice services and video surveillance. It utilizes […]

Ingram Micro VARS to Offer IPsmartSuite

IPcelerate Inc. has signed a distribution agreement with Ingram Micro Inc. Ingram Micro will offer IPcelerate’s new VoIP business platform, IPsmartSuite, through its network of VARs. The platform targets SMBs in the health care, legal, retail and general office markets. IPsmartSuite is a comprehensive suite of business applications which uses an IP phone to manage […]

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Ascendent Systems, a subsidiary of Research In Motion and a provider of enterprise voice mobility solutions, recently announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Mass. Ascendents voice mobility solution was integrated into the hospitals existing telephone infrastructure to deliver instant access to wireless phones […]

Just What Are You Looking For?

By Peter Radizeski, RAD-INFO In response to Khali Henderson’s story about PlanetOne’s exclusive Platinum offer, I am wondering what agents are looking for. Is 1 percent to 3 percent more of commission what you want? Better back-office support? Easier quoting ability? (I would like that, especially from L3, Sprint, Embarq, Qwest and GX.) Sales Training? […]

Verizon Reports 95% Response to Agent Contract

Despite attempts to organize a boycott against Verizons new agent agreement, nearly 95 percent of the agents invited to participate in the 2007 Verizon Solutions Partner Program are expected to sign the contract, the company said. Shelley Murphy, vice president, Verizon Business Solutions Group, told PHONE+ today 90 percent of the invited agents executed their […]

IPcelerate Launches Bundled Government Solution

IPcelerate Inc., a communications-based software applications provider, has announced the introduction of a pre-integrated bundled solution for government agencies. The solution, which currently is sold through IPcelerates channel partners within the government sector, addresses such government initiatives as increased safety and security, rapid emergency response and citizen communication. It utilizes IPsession, IPstudio and IP Video […]

CommPartners Introduces IP Trunking Service, New Pricing Plans

VoIP wholesaler CommPartners LLC on Thursday unveiled its new IPTrunking service for businesses migrating to VoIP services, but still using IP PBXs, and legacy PBX and Key System equipment. The company also has developed two new pricing plans for its wholesale hosted VoIP services. “The new product launch and simplified pricing plans are in direct […]

ASC Adds E-Mail Response Management to INSPIRATIONpro

ASC telecom AG, which makes technologies for contact centers, financial institutions and other entities, this week unveiled the addition of e-mail response management (ERM) to INSPIRATIONpro, its monitoring platform. ERM systems automate e-mail acknowledgements and responses to standard customer inquiries. This minimizes workloads while sending well-written and credible responses to customers, according to ASC. ERM […]

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