Resources: Where Do Agents Get Help?

Computing Technology Industry Association (CompTIA) represents the IT community, including manufacturers, distributors, resellers, solution providers, ISPs, ASPs, software developers, e-commerce and telecom companies. The North American Association of Telecommunications Dealers (NATD) is a nonprofit organization of companies who provide telecom products to the businesses and governments. Technology Channel Association (TCA) was formed in […]

Hacked! Wi-Fi Security Cracked, Tool to Be Released

Beware the security measures taken when it comes to Wi-Fi: From now on, “multilayer” might be the effect to go for. That’s because two researchers in Germany have cracked the Wi-Fi Protected Access (WPA) encryption used by wireless routers. And, they plan to issue a tool next week to help other people crack it too. […]

Not Necessarily News

SAD at Work White-collar workers increasingly suffer from communication overload that leads to stress, anger and distraction (SAD), according to research by Britain’s University of Surrey. Commissioned by Siemens, the study also found demand for instant, constant communication has degraded business etiquette and bred resentment of intrusion and brought about “the advent of the SAD […]

Academics, Researchers Say UNE-P Prolonging Telecom Crisis

Four telecom experts said Tuesday local telephone regulations have stymied innovation, discouraged investment, created an artificial competitive model and “prolonged” an unprecedented meltdown in a sector that Wall Street now shuns. In a report the New Millennium Research Council issued today, five academics and researchers called on the FCC to scrap many of the unbundled […]

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