representatives

 

COMPTEL Elects Board Members

At the COMPTEL PLUS Fall 2006 Convention & EXPO in Orlando, Fla., 14 members of the association were elected to the 2006-2007 board of directors. J. Sherman Henderson III, president and CEO of Lightyear Network Solutions LLC will remain chairman of COMPTEL. I am delighted that Sherm has been re-elected as chairman of COMPTEL, said […]

Midterm Elections Could Change Regulatory Landscape

Washington is a tense place to be right now, said one panelist during COMPTEL’s legislative update session on Monday. With the midterm elections just a few weeks away, everyone in telecom is on tenterhooks, waiting to see who will lead House and Senate committees that guide communications law. If the Democrats win in November, the […]

Lightyear Alliance to Host Open House This Weekend

Lightyear Alliance, the MLM division of Lightyear Network Solutions LLC, this weekend will host an open house in honor of its new training center in the Atlanta market. Lightyear Alliance claims nearly 4,000 sales representatives in Georgia. The company sells all communications products developed by Louisville-based Lightyear Network Solutions LLC. The Atlanta office will focus […]

ATLANTIC-ACM Announces Wholesale Excellence Awards

ATLANTIC-ACM, a leading telecommunications research consultancy, announced its 2006 U.S. Wholesale Carrier Excellence Awards Monday at the COMPTEL PLUS Spring Convention + Expo in San Diego, Calif. The awards, presented by Dr. Judy Reed Smith, ATLANTIC-ACM’s CEO, were based on the results of the 2006 edition of ATLANTIC-ACM’s Wholesale Carrier Report Card, which evaluates the […]

Broadview Networks Launches Tier 1 Care Dashboard

Channel Partners show sponsor Broadview Networks (Booth 701) has launched a new Web-based diagnostic tool to give its first-tier customer care representatives and Agent Resolution Managers the ability to resolve 30 percent more issues on customers first calls. The dashboard provides care representatives with more information and the ability to troubleshoot upfront, which means fewer […]

ATLANTIC-ACM Delivers Wholesale Carrier Awards

ATLANTIC-ACM announced the 2005 U.S. Wholesale Carrier Excellence Awards and introduced its Seals of Excellence Tuesday at the CompTel/ASCENT opening session. The awards were presented by ATLANTIC-ACM CEO Dr. Judy Reed Smith and Vice President Taher Bouzayen. The Wholesale Carrier Excellence Awards are based on the performance ratings by more than a thousand wholesale carriers […]

VBOS Releases Prepaid Module

Virtual Back Office Software (Booth 407) has added the Pre-Paid Central module for all users of the Virtual Business and Operations Support System (VBOSS), a Web-based solution for automated carrier billing, provisioning, reporting and customer service. The feature allows local service providers to support a prepaid service based on traditional resale or the Unbundled Network […]

Click, Talk, Sell

Click4Talk this year rolled out a Web-based click-to-talk service designed to instantly connect online shoppers with customer service or sales representatives. What’s new about that? On the surface, it sounds pretty much like the same offer you’ve been hearing about for the last five years. But David Landa, Click4Talk’s vice president of sales and marketing, […]

SECRET AGENT MEN

Posted: 12/2003 SECRET AGENT MEN By Khali Henderson Fionda LLC could possibly be the largest master agency you never heard of. After six years and becoming MCIs largest agent, the firm is stepping out from behind the shadows of its marquee downline Herbalife, PETA and other huge MLM and affinity groups. In mid-October, the company […]

New Edge Networks: On the Road to Profitability?

For two years now, New Edge Networks Inc. has avoided handing its employees pink slips and is on pace to reach free cash flow by the end of the first quarter of 2003, said spokesman Sal Cinquegrani. New Edge, a privately held broadband services provider, came to a stark realization in the fall of 2000 […]

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