reports

 

UDP Adds Customers to Roster

UDP (Booth 619) has finalized billing service agreements with a number of communication companies: Valley Telephone Cooperative, an ILEC in Ramondville, Texas; ATX Communications, a provider of voice, data and network security services; OneEighty Networks, a provider of broadband Internet, private line and hosting services out of Montana; and Tel West Network Services, a facilities-based […]

InTELEbills Online Payment Module Simplifies Prepaid Model

The latest version of Sandy Beaches Softwares (Booth 721) customer care and billing software, InTELEbill, includes a real-time retail-type payment module. The new feature is well-suited for the prepaid dial-tone provider [with] multiple agents and therefore several payment locations, explained SBS software developer Choo Khor. Our prepaid clients want to save time by having agents […]

Breaking Away

SMALL BUSINESSES ARE BECOMING more mobile as their workplaces extend beyond the traditional brick-and-mortar offices of the past, according to a recent survey conducted by the American Small Business Travelers Alliance (ASBTA), a national alliance that provides services focused on the travel needs of small business owners. This is good news for dealers targeting the […]

AVOIDING POTHOLES ON THE ROAD TO SMB MARKET SUCCESS

NEW OPPORTUNITIES TO SELL technology solutions to SMBs exist, but channel partners and their suppliers must do their homework if they expect to profit in a market that is both lucrative and challenging at the same time. The road to SMB market success, as it were, is full of potholes. Avoiding them is the key. […]

BellSouth Drops Monthly DSL Fee After Reports of FCC Inquiry

BellSouth Corp. has dropped a $2.97 monthly fee it was charging DSL subscribers in lieu of Universal Service Fund (USF) contributions. The FCC late last week opened an investigation into BellSouth and fellow Bell company Verizon Communications Inc. for tacking on the fee even though the carriers no longer pay USF monies from their DSL […]

TeleBright Upgrades ManageRight TEM

TeleBright Corp. (Booth 809) has added three new capabilities to its ManageRight hosted telecom expense management solution, which it sells through channel partners. First, the TEM service now includes a client-programmable dashboard that analyzes invoice data and displays the results as a graphic format for at-a-glance cost analysis. Invoice line items can be selected and […]

CompTIA Reports Show, Membership Gains

CompTIA has increased its membership by about 3,000 since last year, said CompTIA Chairman Gary Gillam, who told attendees of the IT associations annual event held in Orlando this week the ranks are closing in on 25,000 worldwide. As part of the chairmans annual address to the CompTIA membership, Gillam also reported member retention of […]

VoIPs Fertile Ground

THE SMALL AND MEDIUM business (SMB) market continues to be fertile ground for technology resellers and solutions providers with credentials in the VoIP arena. A recent survey of more than 200 members of the Computing Technology Industry Association (CompTIA) found 74 percent of them have either sold VoIP solutions to small businesses (fewer than 100 […]

The State of the Channel

ASK THE AVERAGE TELECOM consumer business or residential to name a telecom agent/channel partner and its response is likely to be, Channel Who?Youre likely to get the same response if you pose this question to most of the federal or state regulators charged with creating or executing policy in the telecom industry. Approximately 30,000 agents, […]

Power of Suggestion

WHEN YOU THINK ABOUT WIRELESS services: retail, Web and operator come to mind. It doesnt seem like systems integrators and VARs would play a role in how businesses buy wireless, but thats not really true. According to business decision makers, channel partners do play a role, an important one, in wireless decision making. It seems […]

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