reporting

 

TnT Enhances TEMView Software

TnT Expense Management, an 8-year-old TEM company based in Connecticut, said on Monday it has upgraded its reporting application, TEMView. The software now includes reports that can be customized according to user, schedule and other parameters. TEMView further includes a patent-pending method for viewing reports and data from a wireless handheld device. That application is […]

BullsEye Telecom Adds TEM

BullsEye Telecom (Booth 422) is adding telecom expense management to its flagship product, Corporate Advantage, which combines broadband with local toll and long-distance services to meet the needs of multilocation companies. BullsEye Telecoms expense management service, powered by Tangoe, provides robust reporting and analytics allowing customers to view their telecom expenses across all service types. […]

SAI, Rivermine Partner for Call Accounting Platform

SAI and Rivermine have incorporated SAIs Web-based Sierra Gold Virtual Telemanagement System into Rivermines telecom expense management (TEM) platform. The new product, Rivermine Call Accounting, is available for resale to VARs, BPOs, dealers and agents. Rivermine Call Accounting provides a number of details such as call time, duration, the employee involved, department information and cost. […]

Trendium Launches Service Assurance Upgrade

Trendium Inc. (located in the IMS Forum Booth 110), a provider of service assurance and performance management software, launched version 3.0 of its ServicePATH policy-based service intelligence software system. The continued consumer market penetration of VoIP and other IP communications applications has created a strong demand for service assurance, performance and quality; the release of […]

Call Center Solutions

Witness Systems Makes an Impact Click to Enlarge Software-maker Witness Systems Inc. has introduced Impact 360, technology designed to help call centers access information such as recorded interactions faster than ever. The platform allows users to capture, analyze and act on information concerning workforce performance, customer interactions and customer service processes. Its framework relies on […]

Intec Unveils Wholesale Business Management

BSS/OSS supplier Intec said yesterday it has released its latest convergent offering, Wholesale Business Management, that covers trading and routing, wholesale billing and settlement, and pre-processing and mediation. Intec said Wholesale Business Management will help carriers with wholesale businesses to improve operational efficiency by automating key processes for more accurate and timely management decisions. The […]

Countdown to VoIP E911 Compliance

With compliance deadlines for the FCCs VoIP E911 Order and Further Notice of Proposed Rulemaking looming, lets take a look at the specific obligations it requires with respect to customer notification, technical compliance and compliance reporting. While some of the preliminary deadlines have passed, primary compliance with technical and reporting requirements must be completed by […]

CTI Introduces Proteus Communications Management Solution to North American Market

CTI (Booth 1546) at TELECOM 05 this week is introducing its Proteus communications management solution to the North American market. The Proteus communications management system receives usage data from switches, PBXs and routers, and presents the information to the client in real time using a wide variety of reporting templates. The solution offers automatic report […]

Vertek Announces Managed Financial Assurance Program

Vertek Corp. (Booth 1009) is introducing a suite of hosted financial assurance solutions. The tools help integrated communications companies better understand and manage the details of their services and revenue costs. The privately held professional services firm says its Managed Financial Assurance Program (MFAP) combines data processing, analytic tools and user reporting applications, with specialized, […]

UDP Releases New Reporting Tool

UDP (Booth 904) is releasing a new reporting tool called COMET Explorer. COMET is UDPs proprietary program for end-user billing. COO Rick Banfield says COMET Explorer offers flexibility in creating customized reports. UDP customers now can use the basics of Core Reports, the detail of Custom Reports, or, now, Explorer Reports, which let users design […]

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