The Managed Service Sell

By Peter Radizeski, RAD-INFO Managed Services are coming. As more services and applications move to the Web, the Internet becomes an easier sale. However, your basic small biz owner wants DSL or cable modem. You know, the lowest possible price. You have to explain SLA, uptime and mean-time to repair. The other route is to […]

Endeavor to Double Sales Force

Endeavor Telecom said Monday it plans to double the size of its outside sales and account management team over the coming months. The company said fast growth and expanding market opportunities have created the need to add to its staff. Over the past five years, we have developed a highly scalable service delivery operation capable […]

Qwest Control Available to Wholesale Customers

Qwest Communications International Inc. said Thursday its Web-based self-service management tool Qwest Control is now available to wholesale customers. The tool allows wholesale customers to generate service summary reports and access network information on a daily basis. Customers who previously had access to Remote Control, another Web-based self-service and management tool, will have access to […]

Falcon Launches Multiple IP-Based Product Demos at TelecomNEXT

Today, at TelecomNEXT, Falcon Communications Inc. is introducing multiple IP-based products. These new IP-based products from Entone, RCA/Thomson, Occam, TUT, MetaSwitch, Latens, Minerva, Xoasis, ReadyLinks, and Critical Telecom are revolutionizing the telecom industry, said Donald R. Cook, president and CEO of Falcon Communications. With a full-time engineering and systems integration staff, Falcon represents a one-stop-shop […]

Regulatory News – State Regulators Go After Ameritech

Posted: 11/2000 State Regulators Go After Ameritech By Kim Sunderland Regulators are holding Ameritech Corp.’s feet to the fire, because of serious service quality problems in its five-state region. While Ameritech ( executives say the company’s service problems are being fixed, state regulators in Indiana, Illinois, Michigan, Ohio, and Wisconsin say the corrections aren’t happening quickly […]

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