Get Synchronous with Your Customers

When it comes to sales, youve got to get on the same wavelength with your customers. Have you ever considered the cost of a salesperson that loses the sale because he or she misses important clues from the customer? Top salespeople have the ability to identify and adjust to different buyers Social Styles. Studies show […]

Billing Concepts Names President

Billing Services Group LLC (Booth 211) has appointed Don Philbin as the president of Billing Concepts Inc. Philbin brings over 15 years of experience to the post, and has been closely associated with Billing Concepts since the companys inception in 1988, where he has held the titles of COO and general counsel. During his tenure […]

The Benefits of Providing Managed Network Services

As the telecom industry continues to endure a state of flux, agents press ahead to define profitable opportunities and strategies, which should definitely include offering managed network services. Doing so will give each of your customers a complete package that meets their needs and keeps them coming back to you. A lot of todays prospects […]

CGI-AMS Launches Partner Business Suite

CGI-AMS, formerly American Management Systems Inc. prior to this weeks acquisition by the CGI Group Inc., announced the Partner Business Suite at Billing and OSS World 2004. Designed to manage telecom provider relationships with data service companies like application developers, media organizations and content providers, the suite offers end-to-end process automation and control for launching, […]

Larsen, Patlan Address Strategic Relationships

With 25 years of telecom industry experience collectively, James Larsen and Robert Patlan will talk to agents about the importance of consulting and professional services during today’s Marketing Showcase workshop. Larsen is COO of NetGain Communications Inc., while Patlan is a network analyst and agent support manager for Voice Smart Networks. The session targets channel […]

WTG Offers Malibu Incentive to Agents

World Telecom Group (WTG, Booth 525), a small-and-medium-business-focused communications consulting firm comprising independent agents, vendors, consultants and system analysts, is offering an incentive trip to its annual Tee & Sea event to all agents submitting $25,000 or more in new revenue by April 15. The Tee & Sea event, set for May in Malibu, Calif., […]

Broadmargin Debuts Financial Management Suite

Broadmargin (Booth 131), a provider of telecom financial management solutions, introduces a suite of services designed to manage intercarrier costs. The new financial management solutions for network cost management include three product bundles, tiered to create options for companies based on their staffing and internal core competencies: Telecom Process Management, Telecom Cost Management and Telecom […]

American Telesis Reports Growth, Seeks Relationships

American Telesis (Booth 534) reports continued growth while still maintaining the EBITDA positive status it has attained since inception as well as carrying no debt. American Telesis recently acquired the client base from Dedicated Private Connections Inc.; expanded its lit facilities to Montreal, Toronto and Calgary; enhanced circuit migrations and installation turn-up time; added two […]

Stomp Out Hairy Access Issues

Posted: 12/2003 Stomp Out Hairy Access Issues Tired of dealing with high costs for redundant or under-used aggregation circuits? New Edge Networks Inc.s latest product offering, called Project BigFoot, allows network services providers to use one high-speed connection for purchasing wholesale broadband access from multiple suppliers nationwide. We want to give enterprise and carrier customers […]

TAG: Thinking About Starting a Telecom Agency?

Posted: 4/2003 Thinking About Starting a Telecom Agency? Advice from the Trenches By Christine Gistaro If you talk to any telecom agency founder, you can hear the "when I started the company…" lessons, but what do you really need to know, consider and do before you start an independent sales agency? I spoke with some […]

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