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Vero Systems Provides Cost Savings for Alltel

Vero Systems Inc. has completed the first two phases of its least-cost traffic management program, which will reduce the voice cost of access and increase vendor performance for wireless provider Alltel. The strategy combines the use of Vero Systems routing optimization software, Acuité, and the companys professional services. Vero Systems said its financial reporting capabilities […]

TECHtionary Introduces VoIP Tutorials

Two new 90-second multimedia tutorials on business benefits of VoIP and how VoIP works are available for licensing by TECHtionary.com, which produces virtual or animated product/service tutorials, the company said Monday. TECHtionary.com tutorials are created for users and dealers of Broadsoft Inc., Sylantro Systems, NEC Corp., Avaya Inc. and other VoIP and softswitch providers, and are […]

Open Telecommunications OSS Changes Name

The company previously known as Open Telecommunications OSS on Tuesday announced its new name, S2Net, which stands for Services to Network. The firm specializes in automated service fulfillment for carriers and service providers. S2Net provides a rules-based system that automates all network service orders. S2Net CEO, Rene Frei said the change of company direction stemmed […]

JacobsRimell Enhances Services Fulfillment Platform

JacobsRimell has extended its subscriber identity-based service fulfillment and management platform to facilitate converged services in the home. JRs solution, APS, is centered around the customer and their personalized requirements and enables operators to rapidly converge and deliver multiple products and services to consumers, the company said, making it possible to provision bundled, tiered and […]

Tollgrade Unveils New VoIP Test Solutions

Network test systems provider Tollgrade Communications Inc. at TelecomNEXT is introducing two new VoIP test solutions built upon ADSL, ADSL2+, and DOCSIS broadband access network test points. These new VoIP solutions will be available for customer trial in the second quarter of this year and are expected to be generally available shortly thereafter. The LoopCare […]

Generation Direct Unveils SalesCycle.NET

Generation Direct Inc. (Booth 110), a provider of live operator third-party verification services, has announced the availability of TPV services tied to a hosted CRM front end with the introduction of SalesCycle.NET. The solution is a Web-based CRM system providing real-time access to data and call recordings for intelligent TPV retrieval. Over the last four […]

BellSouth Expands VoIP Applications

BellSouth Corp. said today it has expanded support of its VoIP applications to include rich media conferencing, now that it has earned Rich Media Communications Advanced Technology Provider status from Cisco Systems Inc. The designation means BellSouth provides the knowledge and skills required to successfully deploy Cisco Rich Media Communications technologies for high-end mid market […]

VoiceLog Releases Best Practices for Third-Party Verification

VoiceLog LLC (Booth 704), provider of third-party verification services, has released its new report, Best Practices in Third-Party Verification, which lists 24 recommendations for meeting regulatory requirements and successfully obtaining customer consent. We hope these guidelines will be useful both to the telecom and utility clients we serve, and to other companies that may be […]

VoiceLog Releases TPV Best Practices Report

VoiceLog LLC (Booth 207) provider of third-party verification services says it has released its new report, Best Practices in Third Party Verification, which lists 24 recommendations for meeting regulatory requirements and successfully obtaining customer consent. We hope these guidelines will be useful both to the telecom and utility clients we serve, and to other companies […]

UCN Helps USTAW Reduce Hang-Ups

UCN Inc. (Booth 809), whose agents provide on-demand contact-handling software and business telecommunication services delivered over the companys VoIP network, says US Truck Accessories Warehouse LLC (USTAW), a Virginia-based, online business selling after-market truck accessories, has implemented the UCN inContact call-handling line to handle all inbound customer service calls. US Truck Accessories Warehouse, founded in […]

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