records

 

ACC Demos SIMPL Partner Portal

ACC Business (Booth 302-304), a Channel Partners Conference & Expo sponsor, will demonstrate its Sales Information Management Pricing Link (SIMPL) pricing portal. Launched in 2005, the SIMPL portal enables ACC business partners to access pricing specifics and generate quotes online 24/7. It also enables them to maintain detailed presale records for overall long-term customer account […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

FCC Releases CPNI Order

The FCC is requiring landline and wireless carriers to adopt more safeguards that bar pretexting, or the unauthorized disclosure of consumers phone records. The order on customer proprietary network information (CPNI) contains several provisions, among them the requirement that carriers including VoIP providers cannot release call records unless the caller provides a correct password. Otherwise, […]

TeleSphere Adds Features to Advantage CABS Software

TeleSphere Software Inc. has bulked up its Advantage carrier access billing software (CABS) product for CLECs and ILECs with new features. The platform now has enhanced GL processing and accounting system integration, which means the company can assign GL accounts down to the individual rate element level. Once a billing run is complete, carriers can […]

Senate Criminalizes Pretexting

The Senate this weekend passed a bill that criminalizes pretexting, or the act of fraudulently obtaining consumers private phone records. The push to make pretexting illegal stemmed from the HP scandal earlier this year, when the company used private detectives to get phone records of journalists, managers and directors. The Telephone Records and Privacy Protection […]

Cellular One, Equinox Ink Deal

Equinox Information Systems (Booth 718) has announced that Cellular One of East Central Illinois has licensed Equinoxs Collector and TeleLink products. The platforms will integrate with Cellular Ones Ericsson AXE10 and Nokia switches. Collector provides real-time delivery of usage records to a carriers local area network, while TeleLink facilitates the delivery of usage records to […]

Onvoy Selects Equinox’s TeleLink Mediation Software

Nashville-based Equinox Information Systems (Booth 718) has announced that Onvoy, an independent LEC based in Minneapolis, has licensed and installed the TeleLink mediation software system. TeleLink integrates with Lucent Technologies Inc.s Plexus 9000 multiservice access switch and Nortel Networks DMS 100/200 switch, which are the two primary switch types deployed in the Onvoy network. Onvoy […]

Media Reports: BellSouth Wants Retraction

Just days after denying it handed customer phone records over to the government, BellSouth Corp. on Thursday demanded USA Today retract certain parts of the May 11 article that named the company as providing domestic calling records to the National Security Agency, the Wall Street Journal reported. A USA Today spokesperson confirmed to the Journal […]

BellSouth Denies Giving Records to NSA, Copps Calls for FCC Inquiry

BellSouth Corp. says it has conducted an internal review to determine whether it gave customer phone records to the National Security Agency, as was reported last week by USA Today, and announced that it did not. BellSouth on Monday did say the question was whether it had provided the information under a contract with the […]

Committee Sends CPNI Bill to Full Senate

The Senate Commerce Committee on Thursday voted to approve the Protecting Consumer Phone Records Act, which prevents companies and individuals from fraudulently obtaining consumers private phone records in a practice known as pretexting. The measure now goes to the full Senate for consideration. The act covers wireless, wireline and IP telephony services, and makes it […]

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