recording

 

IPcelerate Releases IPstudio 1.2

Communications-based software applications provider IPcelerate Inc. has released IPstudio 1.2, its newest version of the IP recording solution for VoIP users, which offers expanded capabilities in voice recording, text additions and call marking, the company said Monday. IPstudio 1.2 is fully integrated into the IPsession platform, requiring no additional configuration for the end user. The […]

VoiceLog Touts 10 Years, 100 Million Calls

Third-party verification provider VoiceLog LLC (Booth 1021) announced at the COMPTEL PLUS Convention + Expo it has processed more than 100 million calls, just in time for its 10th anniversary. To commemorate the milestone, VoiceLog is running a 100-day challenge to users of other TPV services. Until June 9, 2006, VoiceLogs automated TPV service is […]

VoiceLog Celebrates 10 Years, 100 Million Calls

Third-party verification provider VoiceLog LLC (Booth 520) announced at the Channel Partners Conference & Expo in Las Vegas it has processed more than 100 million calls, just in time for its 10th anniversary. To commemorate the milestone, VoiceLog is running a 100-day challenge to users of other TPV services, a promotion the companys agents will […]

IPcelerate Releases IPStudio

IPcelerate Inc. has released IPStudio, an IP communications recording product for business VoIP users. IPStudio allows companies to record and monitor different types of media and data sessions in an organization’s IP network. Its features include active and passive recording modes; group-based recording triggers; integration with IPcelerate’s IPsession product; browser based administration and management interface; […]

VoiceLog Bolsters VirtualLogger with VoIP Recording

Third-party verification company VoiceLog LLC has added VoIP recording capabilities to its VirtualLogger ASP/service bureau platform. VoiceLog says this means call centers record calls and monitor quality on their VoIP platforms on a “pay as you go” basis. VirtualLogger does not require upfront capital costs. “Our vision is completely in line with where VoIP will […]

ASC Introduces EVOip, SCREENSCAN

ASC, which makes technologies for contact centers, financial institutions, and public safety and government organizations, has created what it says is the world’s first Linux-based VoIP recording solution. The product, called EVOip for Linux, uses SIP switching capability. EVOip for Linux records and automatically tags VoIP calls with selected parameters such as agent I.D. or […]

VoiceLog Offers Services Geared to Holiday Season

It may be neither July nor Christmas, but VoiceLog LLCs (Booth 416) Christmas in July promotion is available until Jan. 1. The offering provides short-term contracts for call center recording, monitoring and quality control services in the critical, but staff-challenging, winter holiday season. Christmas in July is the perfect way to demonstrate the flexibility and […]

VoiceLog Announces Free Speech TPV

Telecommunications third-party verification provider VoiceLog LLC has announced a special promotion for its Free Speech TPV – the first speech recognition-based TPV services offered at standard pricing. All new accounts established by March 31, 2004 will avoid normal charges for account setup, which VoiceLog says will save companies hundreds of dollars. Free Speech TPV offers […]

VoiceLog Announces Free Setup for Free Speech TPV

VoiceLog LLC (Booth 627), a specialist in third-party verification for telecom, utilities and financial services, has announced a special promotion for its Free Speech TPV. All new accounts established from now to March 31 will have normal charges for account setup waived. The company says the savings run to the hundreds of dollars. Free Speech […]

Round Table

Posted: 2/2004 … ON A FEDERAL APPEALS COURT DECISION ABSOLVING VERIZON COMMUNICATIONS INC. FROM HAVING TO DISCLOSE THE NAMES OF INTERNET CUSTOMERS WHO ALLEGEDLY SHARED HUNDREDS OF MUSIC FILES WITHOUT THE PERMISSION OF THE COPYRIGHT HOLDERS. IN A DECEMBER OPINION, THE U.S. COURT OF APPEALS FOR THE DISTRICT OF COLUMBIA CIRCUIT SAID VERIZON WAS NOT […]

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