Broadview Networks Intros OfficeSuite ACD and Recording Solution
OfficeSuite ACD is described as a fully featured hosted application integrated with OfficeSuite, Broadviews hosted IP phone solution.
OfficeSuite ACD is described as a fully featured hosted application integrated with OfficeSuite, Broadviews hosted IP phone solution.
Whaleback Systems today introduced OrcaMeeting, an integrated audio and Web conferencing service for SMBs. OrcaMeeting features a flat-fee pricing plan for unlimited monthly multiparty conference calls. SMBs can replace the unpredictable monthly expenses of usage-based conferencing with a fixed-price service that offers unlimited usage for a set monthly fee, the company said. OrcaMeeting is available […]
The Conference Group (Booth 906), a full-service conferencing company located in Newark, Del., is introducing free conference recording for all reservationless conference call customers, which can be private-labeled. Conference leaders receive a summary via e-mail following each conference call. If the conference is recorded, a link to an MP3 file will be included in the […]
The Conference Group (Booth 603), a full-service conferencing company located in Newark, Del., is introducing free conference recording for all reservationless conference call customers. Conference leaders receive a summary via e-mail following each conference call. If the conference is recorded, a link to an mp3 file will be included in the summary. I hear time […]
CTI Group, a developer of VoIP applications, said it has joined forces with Vaspian, a provider of hosted VoIP services. Vaspian will use CTI Groups applications, such as emPule and SmartRecord, to deliver real-time usage analysis, event alarms and call recording to its hosted VoIP customers. Having achieved interoperability with the hosted VoIP platform, branded […]
CTI Group Holdings Inc. said it has successfully integrated its traffic analysis and call recording products with the hosted key system solution provided by Natural Convergence. Natural Convergence provides hosted VoIP application software designed to allow service providers address the needs small businesses. Natural Convergences application, branded silhouette, lets small businesses manage their phone services […]
ARCHER DANIELS MIDLAND (ADM), the 105-year-old supermarket to the world, needed a change. For years, its Minneapolis contact center recorded all calls on tape. The multibillion-dollar company fields global inquiries and is required to document them. ADM buys crops soybean, corn, wheat and cocoa from farmers worldwide. It then turns those yields into ingredients, including […]
TC&C, LiteScape Combine Capabilities VoIP software developer TC&C U.S.A. Inc. has incorporated its IP audio and video recording product into LiteScape Technologies Inc.s unified communications applications. LiteScape says its channel partners are rolling out the companys applications in places beyond contact centers, such as in the financial and professional services industries, as RSS feeds for […]
IPcelerate Inc. on Tuesday released IPstudio 2.0, the newest version of the IP recording solution for the IPsession VoIP platform. The upgrade now offers staples like audio monitoring, external storage and call filtering and a new capability billed as video blogging. IPstudio 2.0 is fully integrated into the IPsession platform, requiring no additional configuration for […]
Launch Conferencing announced Wednesday its new product service for conferencing resellers internationally. The service Recording and Replay enables conference moderators to easily access and manage their audio conference recordings online. Using a Web interface, moderators can set replay options, send invitations, view reports, order CDs and more. In addition, resellers are able to offer their […]
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March 01 2021 @ 12:48:32 UTC
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March 01 2021 @ 11:50:02 UTC
ICYMI: these are the trending stories in the channel. dlvr.it/RtZQQ1
February 26 2021 @ 22:06:32 UTC
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February 26 2021 @ 21:21:04 UTC
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February 26 2021 @ 18:44:53 UTC
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February 26 2021 @ 16:03:12 UTC
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February 25 2021 @ 21:47:33 UTC
.@AllianceofCW unveils new #diversity, equity and inclusion committee. dlvr.it/RtVR12
February 25 2021 @ 21:47:32 UTC