Homeward-Bound Marketing

Getting the word out about your service takes creativity since the Do-Not-Call list and anti-spam regulations make telemarketing and e-mail canvassing difficult to impossible. Agents can be successful approaching the residential market with a number of online and grassroots tactics. Many consumers turn to the Web to learn about telecom services, so it pays to […]

Landline Displacement to Increase

The pundits were wrong about local number portability (LNP), the ability to keep your phone number no matter which carrier wired or wireless you use. Analysts expected droves of consumers to ditch their providers for better deals, migrating from LEC to mobile once LNP rules took effect Nov. 24. But there was no instant mass […]

Marketing Showcase: Local Number Portability

The pundits were wrong about local number portability (LNP). Analysts expected droves of consumers to ditch their wireless providers for better deals once LNP rules took effect Nov. 24, but there was no instant mass exodus. Even so, channel partners likely will find themselves battling higher churn rates and fighting to promote aggressive win-back campaigns […]

Pat Engels’ No RearviewMirror’

Posted: 2/2003 Pat Engels’ No Rearview Mirror’ New Qwest Wholesale EVP Looks at the Road Ahead By Khali Henderson Qwest Wholesale’s Pat Engels Qwest Communications International Inc. has had its share of problems — some as a result of the downturn and some self-inflicted — in the past year. With them have come the resignation […]

Carrier Commissions: The Game

Posted: 12/2002 Carrier Commissions: The Game By Emmet Tydings Michael Douglas and Sean Penn portrayed unlikely brothers in the implausible but entertaining suspense thriller, The Game. The film climaxed when Douglas’ character apparently plunged to his death, smashing spectacularly through the stained glass dome of a grand ballroom, only to survive unscathed — as part […]

INTERVIEW : Walter G. Blackwell

Posted: 06/2002 INTERVIEW Walter G. Blackwell ASCENT’s New President Sees Blue Skies Ahead for Industry By Bruce Christian THE ANNOUNCEMENT IN May that the Association of Communications Enterprises (ASCENT) had named a new president ended months of speculation the trade organization would merge with the Competitive Telecommunications Association (CompTel). Once Walter G. Blackwell agreed to take […]

INTERVIEW: FCC Chairman Michael Powell

Posted: 04/2002 FCC Chairman Michael Powell By Fred Dawson & Kim SunderlandIN ADVANCE OF FCC CHAIRMAN Michael K. Powell’s keynote presentation in March at the Competitive Telecommunications Association PHONE+ editor at large Fred Dawson and contributing writer Kim Sunderland spoke to the head of the nation’s telecommunications regulatory body regardingcompetition and regulation. The following is […]

Feature: Gordon Martin

Posted: 03/2002 INTERVIEW Gordon Martin On Blocking & Tackling at Qwest By Khali Henderson Gordon Martin Last fall, Gordon Martin left his post as the first CEO of the utility-network wholesaler AFN Communications Inc. ( to become executive vice president of global wholesale markets for Qwest Communications International Inc. ( His new position is a […]

Wholesale Channel: Choose Your Web Hosting Wholesaler Well

Posted: 1/2002 Wholesale Channel Choose Your Web Hosting Wholesaler Well By Josh Long Fred Weller, a web applications developer, received some disturbing news from four customers in October. The businesses and nonprofit organizations couldn’t access their web sites or e-mail, and their Internet service provider wouldn’t return phone calls. Weller, CEO of Buena Park, Calif.-based […]

THE LETTER: Bandwidth Trading at a Crossroads

Posted: 1/2002 The Letter Bandwidth Trading at a Crossroads In editing this magazine over the years, one of my favorite beats has been bandwidth trading. I don’t know if I feel this affinity because I have been covering its evolution from the beginning, or because it seemed to represent a truly revolutionary step in the […]

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