real

 

Higher Calling

Higher Calling The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs.

Tigerpaw Debuts LiveBridge

Business management software developer Tigerpaw Software Inc. (Booth 733) has unveiled LiveBridge, a monthly subscription service that lets manufacturers, distributors and dealers communicate with each other in real time. LiveBridge delivers the missing link that now connects all parties to one platform to sell more products faster, with more accuracy and less administrative overhead, Tigerpaw […]

Tigerpaw Debuts LiveBridge

Business management software developer Tigerpaw Software Inc. (Booth 733) has unveiled LiveBridge, a monthly subscription service that lets manufacturers, distributors and dealers communicate with each other in real time. LiveBridge delivers the missing link that now connects all parties to one platform to sell more products faster, with more accuracy and less administrative overhead, Tigerpaw […]

SIPconnect Gets Real

The SIP Forum this week at VON is announcing the completion of its recommendation of SIPconnect, the groups SIP implementation for IP PBX to service provider trunking services. SIP Forum Chairman Jay Batson expects to see vendors test SIPconnect at future forum interoperability events, the next of which is planned for October at the University […]

IMG Riser Management Signs Exclusive Agreement With X4

IMG Riser Management, one of the nations largest riser management companies, has chosen master agency X4 Communications LLC (Booth 122) to assist in providing voice and data services to its client base. X4 was formed a year ago by three independent master agencies. X4 will bring together its broad array of products and services to […]

Real Magnet Unveils Anti-Spam Upgrade

Washington, D.C.-based Real Magnet (Booth 620) has developed an e-marketing tool, MagnetMail, to ensure message deliverability. The company says users can create measurable and coordinated e-mail, fax and direct mail campaigns. MagnetMail features include dedicated IP addresses so users do not have to share them, suppression list functionality and the adoption of Sender Policy Framework […]

3PV Achieves 98.3% Average Completion Rate

3PV — Third Party Verification (Booth 506) recently announced it has delivered completion rates averaging 98.3 percent for the last 12months to all customers deploying its Martina speech- enabled verification technology in combination with 3PV’s agent-assisted verification solutions. “3PV has delivered outstanding verification results for our company since 2002; our average completion rate consistently exceeds […]

Big Booths, High Energy Rally Attendees

February 2004 marked the return of the big booth to the CompTel/ASCENT Alliance shows, with companies including Sprint, BellSouth Interconnection Services, Qwest Communications International Inc. and MCI contributing to the re-energized feel of the telecom industry by erecting the large booths more often found in years past. Optimism and high hopes charged the atmosphere, and […]

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