InterCall Ranked Largest North American Conferencing Provider

InterCall (Booth 814), a subsidiary of West Corp., has been ranked the largest overall conferencing service provider in North America by Wainhouse Research in its recent North American Collaboration Services Market 2005 report. The ranking is based on revenue from the combined sales of audio, Web and video conferencing services. InterCall revenue has been boosted […]

Light A Fire

I recently called a company to make a purchase. A woman answered the phone and her voice was warm and friendly. I could hear the enthusiasm she had for her job when she asked how she could help me. I told her I wanted to order a product I had seen in a magazine. She […]

The Big Get Bigger

Posted: 09/1999 The Big Get Bigger Twenty telecommunications companies, no more like behemoths, made the list of the world’s largest corporations, "The Fortune Global 500," in the magazine’s Aug. 2 issue. Their combined 1998 revenues represented $520.9 billion of the total $11.5 trillion represented by the 43 industries on the list. As an industry, that’s […]

Business News – New Carriers Ranked Among Top 5 IXCs, FCC 1998 Statistics Show

Posted: 08/1999 New Carriers Ranked Among Top 5 IXCs, FCC 1998 Statistics Show Williams Communications Inc. and Qwest Communications Services both were listed as top-five interexchange carriers (IXCs) according to the 1998 edition of the Federal Communications Commission (FCC) Statistics of Communications Common Carriers, released in June. Tulsa, Okla.-based Williams Communications, the long distance arm […]

Wholesale Report Card

Posted: 05/1998 Wholesale Report Card Resellers Give Underlying Carriers a C+ By William West and Judy Reed Smith It’s no secret that Wall Street loves network providers. This article was written on the heels of wholesaler Qwest Communications International Inc.’s bid for the much larger retailer LCI International Inc.–a bid that was wholly funded by […]

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