Rad-Info

 

This Week in Differentiation

By Peter Radizeski, RAD-INFO Zimbra-Comcast. Funambol-EarthLink. M5-SimulScribe. Intelliverse-Webex-Jabra-Creative. Yep, providers are finally getting that if you have to get beyond basic, you have to be customer-centric. You have to show true benefit. For the VoIP Providers like M5 and Intelliverse, these moves mean that they take a nice big step to side of the rest […]

The Lighter Side of Being an Agent

By Peter Radizeski, RAD-INFO I’m going to take a step away from talking about what needs to be fixed and ramble about the opportunities. With VARs getting into the telco space as agents, agents have a chance to slip into the VAR space. (When I say VAR I mean a hardware centric IT service company […]

What is a Partner Worth?

By Peter Radizeski, RAD-INFO I have often had a vacillating relationship with carriers. Mainly because while they like to call us “partners, it is not usually the case. We are inexpensive tools for their sales department. When you have sold millions of dollars of billing for a company, you would think there would be a […]

Training Camp

By Peter Radizeski, RAD-INFO Since BellSouth was taken over by AT&T, BellSouth Authorized Agents have had to put in more than 50 hours on training and testing to be able to sell across the AT&T portfolio and across the country. That’s a lot of time and effort, but you get to expand from nine states […]

I Know I Ramble, But…

By Peter Radizeski, RAD-INFO I know I ramble on about telecom problems and issues and many of you are wondering how I got this gig. Well, I’ll start being more relevant right now. Almost every CLEC you sell for offers VoIP. You know those Dynamic T’s? VoIP. The new offering, Total-T, from Access Integrated – um, […]

Telecom Ramblings

By Peter Radizeski, RAD-INFO Let me start by saying this post will be all my opinion on the telecom industry. The Vonage patent loss means that many more patent lawsuits will be coming. Vonage turned to a competitor this week for help. VoIP Inc. was hired for its technology (which it wholly owns) and its […]

Just What Are You Looking For?

By Peter Radizeski, RAD-INFO In response to Khali Henderson’s story about PlanetOne’s exclusive Platinum offer, I am wondering what agents are looking for. Is 1 percent to 3 percent more of commission what you want? Better back-office support? Easier quoting ability? (I would like that, especially from L3, Sprint, Embarq, Qwest and GX.) Sales Training? […]

Channel Bias

By Peter Radizeski, RAD-INFO Recently, I tried to move a couple of customers from the DSL provided by an independent ISP to Embarq DSL. The order was declined after seven days, because there was already DSL on the line. Now I find this funny for a couple of reasons, the biggest being that ILEC’s slam […]

Blocking the Future

By Peter Radizeski, RAD-INFO TechDirt, Democracy in Action, Wayne Porter and many others are reporting that AT&T, Cingular, Sprint and Qwest are blocking calls to FreeConference.com and similar sites. These sites are probably based on an arbitrage play where they are slightly funded by the rural ILEC who is making some good coin per minute […]

Telecom Rumors Abound

By Peter Radizeski, RAD-INFO The Telecom world is rife with rumor: The Google phone. Cable buying Sprint. Sprint merging with Clearwire. Alltel actively looking for buyer. T-Mobile stopped looking for a buyer. XO realized there was no buyer. AT&T buying a satellite TV company. Verizon and AT&T selling a Walled Garden. It’s amazing that people […]

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