questions

 

Long-Time CEOs Share Their Views From the Top

What do you get when you put four long-time telecom CEOs together on one stage? Answer: An hour of serious and funny commentary on the state of the competitive telecom industry. Jerry James, interim CEO of COMPTEL, led the View from the Top panel on Monday, lobbing questions to Carl Grivner of XO Communications Inc., […]

Ask Steve

What do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. With apologies to the hip-hop trio Salt-N-Pepa, lets talk about debt, baby. On that lyrical note, this month in Ask Steve we […]

Lead Users to the Wireless Promised Land

Best-in-class organizations have two times less staff than other organizations to manage the wireless device lifecycle, according to a recent study by Aberdeen Group. The research firm says the discrepancy is because those companies have well-documented wireless policies to ensure accountability and compliance. Could it be that they also have access to better resources such […]

Dont Walk Away From This Question

By Dan Baldwin, director of sales ATEL Communications Inc. Having a great prospect list and the lowest prices don’t help much if all your best prospects are in the middle of a long-term contract for their voice and data services. So what do you do to get your foot in the door and stay visible […]

Questions Surround Intelliverse Channel Program

Intelliverse has let go its vice president of channel sales and at least two members of her staff this week, leaving the status of the companys agent program in limbo. Stacy Conrad, who headed up the program when it began in January, was dismissed on Wednesday, sources told PHONE+. Several calls and e-mails to Intelliverse […]

Ask Steve

What do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Welcome to the new PHONE+ column, Ask Steve. Ive received some great questions so far and plan to tackle as many as […]

Ask Steve

Welcome to the new PHONE+ column, Ask Steve. Ive received some great questions so far and plan to tackle as many as I can in the coming months. This months inquiries focus on smaller businesses those with 20-99 employees, one-to-two IT people and one part-time IT contractor, VAR, agent or dealer. Q: Are SMBs buying […]

Are You Sitting on a Gold Mine?

Are you sitting on additional wireless revenue from your current customers that you have not mined yet because you dont want to: A) Learn countless, confusing wireless price plans.B) Study an endless myriad of devices.C) Get called on a Sunday to replace a water-logged BlackBerry device a CEO dropped into the lavatory.D) All of the […]

BlackBerry is Back Up, Questions Linger

The BlackBerry wireless e-mail system is back up and running, but the service outage that affected millions Tuesday night and Wednesday morning has caused a backlog of messages that will continue to affect the use of the addictive mobile handhelds for an unspecified time. BlackBerry maker Research In Motion Ltd. said in a statement that […]

Verizon Holds Agent Kickoff Event Despite Contract Questions

Despite lingering questions and concerns about Verizons new agent agreement, about two-thirds of the agents invited to participate in the 2007 Verizon Solutions Partner Program attended the kickoff meeting Wednesday in Basking Ridge, N.J., the company said. Nearly 100 agents 60 percent of them former MCI Solutions Partners and 40 percent legacy Verizon agents were […]

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