quality

 

Accudata Creates ENAS to Boost Name, Address Quality

Lead-validation service provider Accudata Technologies (Booth 222) announced a new service, Enhanced Name and Address Service (ENAS), which takes a 10-digit phone number and processes it through data sources to deliver the mail-able name and address. ENAS queries average less than 9 cents each and can deliver as high as 90 percent of the names […]

TeliaSonera Looks to the Future

TeliaSonera International Carrier (Booth 828) is focusing on providing one IP distribution network for customers. Thats the future of telecom, according to the company, and it will change all existing business models. The wholesaler says the global Internet will be the new distribution channel for all future media and content. To that end, TeliaSonera is […]

C3IP, Packet Island to Offer VoIP Call Quality Monitoring to SMBs

C3IP Communications announced it will integrate PacketSmart VoIP Pro Service into its business class VoIP offering. Created by SaaS developer Packet Island, PacketSmart allows VoIP service providers and VARs to pre-assess SMB networks for VoIP readiness and provides continuous monitoring to ensure the carrier-grade service level necessary for successful VoIP implementation, the companies said. The […]

Intelliverse Adds Brix Applications

Intelliverse has added new converged service assurance solutions from Brix Networks for its hosted VoIP products. The offering includes active (on-demand) and passive (live) monitoring capabilities, which will help customers diagnose the route of call quality issues for Intelliverses Talking Planet and callEverywhere platforms, the company said. Intelliverse Active monitoring can be used to simulate […]

What Happened in Vegas

WHAT A WEEK. FOR THE FIRST TIME, COMPTEL and PHONE+ piggybacked their spring shows so the telecom industry could spend eight full days networking and seven nights living the Vegas high life. Both events the Spring 2007 COMPTEL PLUS Convention + Expo and the Spring 2007 Channel Partners Conference & Expo were held at the […]

Alltel Wireless Deploys Arantech Customer Experience Management Service

Arantech announced at CTIA Wireless 2007 this week that Alltel Wireless is the first mobile operator to deploy the Ireland-based companys touchpoint customer experience management (CEM) software in a U.S. wireless network. The Arantech platform provides Alltel with enhanced insight into the service quality of each subscriber, enabling the company to quickly identify, resolve, prevent […]

AITech Upgrades Network Performance Monitoring System

AITech (Advanced Integrated Technologies Inc., Booth 132), a provider of wholesale and retail hosted PBX- and line-replacement solutions, announced upgrades to its hosted PBX support and monitoring system. AITechs monitoring and troubleshooting capabilities provide per-call performance measurements and rapid response troubleshooting tools. Integrated Mean Opinion Scoring (MOS ) provides simultaneous LAN and WAN visibility of […]

AITech Upgrades Network Performance Monitoring System

AITech (Advanced Integrated Technologies Inc., Booth 132), a provider of wholesale and retail hosted PBX- and line-replacement solutions, announced upgrades to its hosted PBX support and monitoring system. AITechs monitoring and troubleshooting capabilities provide per-call performance measurements and rapid response troubleshooting tools. Integrated Mean Opinion Scoring (MOS ) provides simultaneous LAN and WAN visibility of […]

ATLANTIC-ACM Delivers 2007 U.S. Wholesale Excellence Awards

ATLANTIC-ACM announced the winners of its annual U.S. Wholesale Excellence Awards on Wednesday at the COMPTEL PLUS Spring 2007 Convention & EXPO in Las Vegas. Wholesale Excellence Awards are derived from the 2007 edition of ATLANTIC-ACMs U.S. Wholesale Long Distance Carrier Report Card, the telecommunications industrys principal wholesale benchmarking study. ATLANTIC-ACM CEO Judy Reed Smith […]

Intelliverse Enhances VoIP Service With Testing and Monitoring

Intelliverse announced the improved quality and reliability of its VoIP services with the implementation of a new testing and monitoring system. This new software-based solution has various features that will increase Intelliverses overall customer satisfaction and consistency of quality. It will allow users to simulate a VoIP call from their current location and test the […]

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