Audio-Ex Exceeds Q2 Projections

Audio-Ex Inc. (Booth 321) announced its second quarter results exceeded expectations at the upstart conferencing company, which was launched in March at The Channel Partners Conference & Expo in Las Vegas. Providing wholesalers a bundled conferencing solution with complete online provisioning and industry standard reliability, and sticking to our mantra of not competing with our […]

The Benefits of Providing Managed Network Services

As the telecom industry continues to endure a state of flux, agents press ahead to define profitable opportunities and strategies, which should definitely include offering managed network services. Doing so will give each of your customers a complete package that meets their needs and keeps them coming back to you. A lot of todays prospects […]

Every Single Contact Counts

I recently picked up a car from one of the national rental car companies and left with more than a vehicle. I drove off the lot with a valuable lesson on why every employee counts when it comes to providing quality customer service. Here’s what happened: At the counter, I was greeted in a friendly […]

GulfTel Names EUR as Outsourcing Provider

EUR Systems (Booth 714) announced today that GulfTel Communications, a member of the Local Telecommunications Division of Madison River Communications and an ILEC providing bundled services to customers in Alabama, has chosen EUR Systems as its business process outsourcing provider. Each month, EUR will coordinate the printing, stuffing and mailing of bills for GulfTel’s 48,000 […]

ASCENT: GDS Taps Shapiro to Lead Telecom Effort

Global Document Solutions Corp. has named Lauren Shapiro, former vice president of Cable & Wireless U.S Carrier division, to lead its efforts to bring dynamic document composition and manufacturing systems to the telecom sector. GDS says Shapiro brings more than 20 years of telecommunications management experience and a keen understanding of the unique invoice and […]

Resale Channel: News Briefs

Posted: 03/2000 News Briefs * UniDial Communications Inc. ( has awarded Focal Communications Corp. ( a three-year, $18 million service agreement. UniDial will resell Focal’s local dial-tone services within the major metro areas it serves. In other UniDial news, the ICP has chosen NorthPoint Communications Inc. (www.north as its provider of digital subscriber line […]

Business News – Actel Chooses Frontier for Network Services, Applications

Posted: 10/1999 Actel Chooses Frontier for Network Services, Applications Mobile, Ala.-based Actel Integrated Communications Inc. has awarded Rochester, N.Y.-based Frontier Communications, a division of Frontier Corp., a three-year, $7 million network applications agreement. Frontier is supplying Actel with network services, toll-free and calling card applications, providing Actel’s customers direct access to Frontier’s network, which has […]

AT&T Unveils Wholesale ISP Services

Posted: 06/1999 AT&T Unveils Wholesale ISP Services By Khali Henderson With the launch of its portfolio of private-label services for Internet services, AT&T Corp. joins a host of carriers that have announced wholesale Internet products in competition with large Internet service providers (ISPs), such as PSI Net and UUNet, in recent months. In February, Frontier […]

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