PAETEC Vendor Presentation Offers Tips on Sales Force Training

Are you curious about how PAETEC Communications Inc. (Booths 121-123) went from a virtually unknown company to one generating a billion dollars in sales in less than nine years? Join Dan Reinbold, PAETECs vice president of training and development, to learn the tips and techniques that foster a successful sales force. This session will: Provide […]

Harold H. Greene

THEN: U.S. District Court Judge Harold H. Greene was just a few years past presiding over the antitrust suit that broke up the AT&T telecommunications monopoly. The case was one of Greenes first after being named to the bench. NOW: Judge Greene, who stopped hearing cases in 1998 and died in 2000, will always be […]

CSP Certification Lauds First Graduates, Offers Trial Session Today

PHONE+ Group Editor Khali Henderson will announce the first graduates of the new Converged Solutions Provider Certification Program during her opening remarks at 1 p.m. Ben Henkels, CEO for managed service provider Henkels Holdings, and Christy Green, outside sales representative for master agency Cory Communications Inc., are the first students to receive passing scores on […]

What is a T@G Certified Master Agency?

A T@G Certified Master Agency has proven to an independent third-party that it meets the following criteria: Exhibit Experience and Stability Operate a Multitier Organizational Structure Maintain Direct Contracts with Multiple Suppliers Maintain Back-Office Technology in Support of Agents and Carriers Back-Office Non-Sales Staff in Support of Agents and Carriers Provide Training Support to Agents […]

Under the Influence

Posted: 3/2003 Under the Influence An editorial cartoon by Leo Cullum in the New Yorker shows an executive speaking to company shareholders. He says, "I want each of you on the way home tonight to stop, look up, ponder the heavens and consider how insignificant our second-quarter loss really is." The bit was published in […]

E-Channel: Rolls Out New Portal

Posted: 10/2000 Rolls Out New Portal By Tara Seals Inc. (, an Atlanta-based ISP, has announced alliances with strategic partners that will add offerings such as long-distance calling to the portfolios of the dot com’s agents.The company also has launched a financial web portal that will give agents access to value-added products, such […]

Avoid Overexposure with Credit Risk Management

Posted: 12/1998 Avoid Overexposure with Credit Risk Management By Dave Nestler and Liz Titan In North America, unparalleled choice in telecommunications services has caused bad-debt rates to soar to between $5 billion to $6 billion annually. Increased credit risk exposure looms for many firms as bundling ever more services creates the potential to double, triple […]

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