productivity

 

Securing Opportunities

Securing Opportunities The Internet has given us lots to love and lots to be concerned about. As more and more small and medium businesses begin to embrace VoIP, unified communications and other IP technologies that provide a competitive edge, theres an accompanying recognition that these companies also need resources for securing those communications beyond a […]

RNKVoIP Partners With VoIP Supply

Wholesale provider RNKVoIP is partnering with VoIP Supply, one of its resellers, to compile a complete IP PBX package for small businesses. Target customers already take part in VoIP Supplys Linksys LVS program, which provides IP PBX systems. The deal calls for VoIP supply to incorporate VoIP hardware, software and services with RNKVoIPs telephony service. […]

How IP Telephony Helps Save Lives

LiteScape and Greene Memorial Hospital Form a Healthy Technology Partnership   By Rod Hamlin, EVP Sales and Marketing at LiteScape Technologies   Greene Memorial Hospital has won many awards for its medical care over the years, and its a lot easier being a patient there today, now that LiteScape Technologies has helped install productivity software […]

Cavalier Telephone, Perimeter Internetworking Expand Cavaliers IP Productivity Suite

Managed security services provider Perimeter Internetworking has announced Cavalier Telephone will add the Perimeter Unified Threat Management (UTM) suite, including Intrusion Defense, Malicious Code Defense and Secure Access, to their IP Productivity Suite for SMBs. “We are very excited to partner with Cavalier Telephone,” said Brad Miller, CEO of Perimeter Internetworking. Cavalier is a highly […]

TAG Shows Partners How to Diversify

These days its imperative to change and grow your product portfolio. But this is something much easier said than done. To that end, Dale Johnson, president of association sponsor Technology Assurance Group (TAG), an industry association for solutions providers, will tackle the question of how to diversify your business in an age of constantly evolving […]

Wi-Fi is Hot Hot Hot

Just when you think the dog days of summer are here, something comes along to add sizzle to the heat. Agents can find just such an opportunity with selling Wi-Fi broadband wireless connectivity. According to the Telecommunications Industry Association’s 2004 Telecommunications Market Review and Forecast, spending in the U.S. wireless market (transport services, handsets, infrastructure, […]

Balancing Act

Contact centers today are all about empowering agents, investing in their skill development and reducing escalating attrition. Yet, most companies still overly rely upon “the old ways” involving hard technical metrics that emphasize speed and quantity to track and manage agent performance. It has become all too easy to judge those agents who have the […]

Cinergy Taps Motorola

Cinergy, the Cincinnati-based gas and electric utility, has signed a contract with Motorola to upgrade and integrate its communications system. Cinergy will install a private voice and data IP network called Harmony Wireless Communications System throughout its 25,000-square-mile service territory. The network will integrate voice and data communications across Cinergys territory to provide mobile workers […]

A Consultative Approach Leads to More Revenue

Simon Ginsberg, president of User Centric Communications, has a message: Customers can save a lot of money by looking at more than rates. By analyzing vendor selection and tax reduction, agents can create a larger reduction in cost for customersand win the business. TAG caught up with him in April. TAG: Tell me about the problem […]

Sales Seminars – Approaching the VoIP Target

Approaching the VoIP Target Part I of 2 By Greg Praske Voice over IP is continuing to gain recognition, acceptance and customers. As a channel partner, the VoIP sale is becoming more and more a part of life. Successful partners know selling VoIP is distinctively different from traditional long distance, local or even Internet sales. […]

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