First T@G Premier Master Agent Named

  MicroCorp CEO Brad Miehl receives the T@G Premier Master Agent award from PHONE+ Group Publisher Marla Ellerman. PHONE+ and its T@G Partner Portal announced MicroCorp Inc. has become the first master agency to qualify for designation as a T@G Premier Master Agency. The T@G Master Agency Certification Program was rolled out last fall in […]

T@G Master Agent Certification Program

Introduction The telecom distribution channel is thriving and evolving. Over time, a unique player has emerged in the master agent. Its definition, however, has been a moving target. Everyone has opinions but few can agree on what characteristics are common to the modern master agent. Given this, T@G — the PHONE+ Partner Portal has sought […]

What is a T@G Certified Master Agency?

A T@G Certified Master Agency has proven to an independent third-party that it meets the following criteria: Exhibit Experience and Stability Operate a Multitier Organizational Structure Maintain Direct Contracts with Multiple Suppliers Maintain Back-Office Technology in Support of Agents and Carriers Back-Office Non-Sales Staff in Support of Agents and Carriers Provide Training Support to Agents […]

T@G Master Agent Certification Program

PHONE+ and its T@G Partner Portal are rolling out the telecom industrys first master agent certification program in order to bring clarity to the definition of this unique player in the distribution channel. The definition of a master agent has been a moving target, says Marla Ellerman, group publisher of PHONE+. Everyone has opinions but […]

AireSpring Debuts Premier Support Program

AireSpring (Booth 207-209) announced a breakthrough new support plan for both switched and dedicated customers that gives many business accounts the personalized service normally reserved for Fortune 100 companies. Under its new Premier Support program, AireSpring offers each customer its own highly trained Premier Support Account Representative in addition to AireSprings existing 24-hour customer service […]


Posted: 11/2003 NEWS BRIEFS MegaPath Networks Inc. has announced Premier Agent, part of the Pathways partner program tailored to master agents and their subagents. Premier Agent offers collaborative pre- and post-sales support for enterprise customers, dedicated account management, regular training and higher commission tiers. MegaPath will provide on-site sales support to Premier agents after a […]

Cisco Offers e-Agent Program to Capitalize on Solution Sales

Posted: 05/2002 Cisco Offers e-Agent Program to Capitalize on Solution Sales By Tara Seals AS APPLICATIONS DRIVE INTERNET and IP usage, Cisco Systems Inc. has expanded its channel program to services partners with the “e-agent” program. The e-agent program is an initiative to attract partners in the United States that can bring full solutions to […]

Partner Channel: Qwest Master Agents Butt Heads Over Contract

Posted: 03/2002 PARTNER CHANNEL Qwest Master Agents Butt Heads Over Contract Based on Market Conditions, Carrier Says Agreement is Fair By Josh Long Michael McDonnell makes no pretense about the dwindling margins at Qwest Communications International Inc. and other maturing carrier organizations. In fact, it’s one reason he uses to explain why the carrier has […]

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