IPcelerate Launches Bundled Government Solution

IPcelerate Inc., a communications-based software applications provider, has announced the introduction of a pre-integrated bundled solution for government agencies. The solution, which currently is sold through IPcelerates channel partners within the government sector, addresses such government initiatives as increased safety and security, rapid emergency response and citizen communication. It utilizes IPsession, IPstudio and IP Video […]

UCN Boasts Agent Sales of inContact

UCN’s (Booth 515) inContact suite of products now is available to its agent community. UCN has combined its long-distance VoIP service with inContact, a suite of pre-integrated, contact center applications hosted within its network. Among the features that have been pre-integrated into the product are: interactive voice response (IVR), skills-based automated contact routing (ACD), computer-telephony […]

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