polls

 

Power of Suggestion

WHEN YOU THINK ABOUT WIRELESS services: retail, Web and operator come to mind. It doesnt seem like systems integrators and VARs would play a role in how businesses buy wireless, but thats not really true. According to business decision makers, channel partners do play a role, an important one, in wireless decision making. It seems […]

SHIFTING TO VOIP

THE SMB MARKET FOR VOIP is continuing to grow and evolve. My company, Savatar, has just completed its fifth research study of the SMB VoIP market. In this study and in each of our past studies, we surveyed more than 500 SMB owners and decision makers regarding their thoughts about VoIP, issues they might be […]

ATLANTIC-ACM Delivers Global Wholesale Carrier Excellence Awards

(From left to right) Michael Crimmins, vice president, North American sales, iBasis; Robert Brejcha, vice president, MCI; Judy Reed Smith, CEO, Atlantic-ACM; Kathryn Morrissey, president, global wholesale, AT&T; Sherry Charles, vice president, wholesale markets, AT&T; Dave Falter, vice president, Sprint ATLANTIC-ACM, a telecommunications industry research and consulting firm, delivered its 2005 Global Wholesale Carrier Excellence […]

Survey: Partners Cant Live on Commissions Alone

Commissions on indirect telecom sales generally are going down, spurring two reactions: solutions providers either choose upfront compensation or make up losses by focusing on consulting services. PHONE+ magazines annual partner compensation survey reveals the monetary landscape, like the entire industry, continues to fluctuate. One anonymous respondent puts it this way: [S]ervice rates and commission […]

SMBs Send Security SOS

The proliferation of worms, viruses, phishing, pharming and assorted other scams is requiring organizations to focus more resources on combating these threats. This is especially true among small and medium businesses (SMBs), those with 500 or fewer employees, that have lagged traditionally in security spending. But that is changing rapidly and has the potential to […]

IP PBXs Unwrapped

As businesses seek to migrate to IP-based telephony solutions, introductions of pure IP and converged systems are on the rise, according to the latest research. Database publisher and analyst group TelecomTactics finds that pure IP systems and converged systems represent a combined 70 percent of new system introductions in 2004 compared to only 35 percent […]

Why the Channel Should Champion Convergence

From the biggest boardrooms in corporate America to the smallest privately held companies; across health care and financial services, manufacturing, retail and all industries in between; whether it’s the CEO or the director of IT, the message for value-added resellers is loud and clear: Help me take costs out of my business or show me […]

U.S. LD Data Market Set to Grow

As with the voice market, the U.S. longdistance data industry is undergoing significant transformation. Unlike the voice market, though, the data side of the longdistance industry is on the growth side of regulatory- and technology-driven migration a reality that will drive growth in this segment even as overall long-distance industry revenue contracts. All in all, […]

Switched Voice Market Gets a Makeover

The U.S. long-distance industrys switched voice segment is undergoing a significant transformation. New or preferred technologies, regulatory developments and competitive pressures are conspiring factors collectively driving compounded shrinkage in excess of nine percent, nearly halving switched voice revenue by 2010 (see figure below). Beyond top-line shrinkage, however, is a reshuffling of market share within the […]

Converting Wireless Nonusers

Got wireless? That seems to be the big question on everyone’s lips as more and more consumers continue to subscribe to wireless plans, forego their landlines and seek out the latest in cool cell phones and gadgets. Even the stodgiest of consumers are going wireless. It’s likely your grandparent owns a cell phone with a […]

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