pliance

 

VoiceLog Offers Solution for Live Agent Verification

VoiceLog LLC (Booth 320), a provider of third-party verification, announced the availability of Total Script Control for its live agent verification services. Using advanced speech-recognition technology, Total Script Control analyzes the recordings of up to 100 percent of VoiceLog TPV transactions to determine if the agent asked all required questions. Calls that dont match the […]

Linking to the Law

The Federal Communications Commission recently released a Notice of Proposed Rulemaking and Declaratory Ruling laying out the agency’s proposed approach to implementing a legal framework for the Communications Assistance for Law Enforcement Act (CALEA), particularly as it applies to packet-mode technologies such as VoIP. The Aug. 9, 2004, proposal, if adopted, is expected to impact […]

BillSoft Releases EZFile Compliance Filing Tool

BillSoft Inc. recently announced the release of EZFile, a compliance filing solution. The software joins the companys flagship EZTax taxation software, EZGeo and EZData as the latest component in BillSofts Total Tax Solution. EZFile is designed to simplify the tax filing process for businesses by automatically preparing tax forms for submission to all applicable jurisdictions. […]

In the Foxhole

Small and medium businesses need the protection of networking security and they need experts in the trenches with them. SMBs need you, informed channel partner. The battle against network invaders takes place on more fronts now than ever before; there is more to consider than the usual infiltrators of spam, viruses and phishing. There also […]

Adopt an Anti-Slam Plan

FINES AND PENALTIES LEVIED BY THE FEDERAL COMMUNICATIONS COMMISSION AND STATE PUBLIC UTILITIES COMMISSIONS AGAINST CARRIERS FOR SLAMMING ACTIVITY, PARTICULARLY CARRIERS RELYING UPON TELEMARKETING, CAN BE CRIPPLING. SINCE 2000, THE FCC HAS ASSESSED - EITHER IN FORFEITURE ORDERS OR THROUGH SETTLEMENT AGREEMENTS - CARRIER FINES OF AT LEAST $14 MILLION AND STATE PUCS IN TOTAL HAVE ASSESSED […]

Helein Law Group Delivers New Reporting Service

The Helein Law Group (Booth 129, HLG) has announced its Compliance & Reporting Service, which offers nationwide regulatory reporting support services designed to assist telecommunications companies in meeting all federal and state regulatory reporting and compliance obligations. The firm delivers the service through relationships with leading providers of taxation and marketing compliance services. The HLG’s […]

Sorting Out Sarbanes-Oxley

Posted: 2/2004 Sorting Out Sarbanes-Oxley Vague Law, Varied Solutions Cause Confusion for Public Telcos By Kelly M. Teal June 15, 2004, is D-Day for many publicly held companies to show compliance with the Sarbanes-Oxley Act of 2002. A plethora of software solutions but scant instruction from the federal legislation combine to make the months leading […]

The Analyst Corner – The Business Value in Sarbanes-Oxley Compliance

The Business Value in Sarbanes-Oxley Compliance By Rob Daly, President & CEO of Bluespring Software No doubt, most public communications service providers are scrambling towards the looming June 15 deadline for Sarbanes-Oxley compliance, as required by the United States Securities and Exchange Commission (SEC). Teams have been formed, processes have been documented and internal controls […]

Stepping Up Enforcement

Posted: 2/2004 Stepping Up Enforcement FCC Commissioners Call on Regulator to Extend 271 Compliance Reviews By Josh Long One of the biggest regulatory battles of the last seven years ended in December when Qwest Communications International Inc. was granted FCC approval to offer long-distance phone and data services in Arizona. All four Bells have authority […]

Carrier Channel: Trading Space

Posted: 7/2003 Trading Space FCC Sanctions Secondary Market for Spectrum By Khali Henderson In a four-to-one decision, the FCC mid-May set aside 40 years of wireless regulations and authorized a secondary market for wireless spectrum. The concept of trading is not new to telecom. The industry supports a thriving wholesale minutes market. And, in the […]

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