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Long Distance Providers Rail Against FCC PublicDisclosure Ruling

Posted: 05/1999 Long Distance Providers Rail Against FCC Public Disclosure Ruling By Kim Sunderland The Federal Commun-ications Commission (FCC) may have put itself at legal risk again with a new ruling that requires interexchange carriers (IXCs) to disclose their rate information publicly. The nation’s Big Three long distance providers aren’t so thrilled with the ruling, […]

Realizing Their Own Worst Nightmare

Posted: 05/1999 Realizing Their Own Worst Nightmare By Ernest B. Kelly III Anyone who knows regional Bell operating company (RBOC) mentality knows that one thing they greatly fear in local service competition is the unbundled network element (UNE) approach and, in particular, the UNE platform, also known as the UNE-P. Next to losing customers outright […]

Telecom Act’s 3rd Birthday Is a Monster Mash

Posted: 02/1999 Telecom Act’s 3rd Birthday Is a Monster Mash By Kim Sunderland February marks the Telecommunications Act of 1996’s third birthday, which, similar to President Clinton’s tumultuous reign, is fraught with swirling clouds of contradiction. Generally speaking, many in the interexchange carrier (IXC) industry believe the Telecom Act is achieving, albeit slowly, what it’s […]

The Telecom Act–It’s Working

Posted: 12/1998 The Telecom Act–It’s Working By Cronan O’Connell As you leaf through this issue of PHONE+, the Association for Local Telecommunications Services (ALTS) is poised to open its Annual Convention and Trade Exposition–its largest ever–Dec. 2-4 in Las Vegas, drawing thousands of attendees from the competitive local exchange carrier (CLEC) industry as well as […]

MCIWorldCom Solidifies Lead in Wholesale

Posted: 12/1998 MCIWorldCom Solidifies Lead in Wholesale By Jennifer Knapp Two months after its merger, the MCI WorldCom Inc. combination has rolledout its new wholesale strategy, solidifying the leadership position of its predecessors WorldCom Inc. and MCI Communications Corp., which held the No. 1 and No. 2 spots, respectively. The pair now will effectively control […]

Public Interest Debate Moves to Center Stage

Posted: 11/1998 Public Interest Debate Moves to Center Stage By Carol L. Bowers With the regional Bell operating companies (RBOCs) closer than ever to satisfying the Telecom-munications Act of 1996’s 14-point checklist for in-region long distance entry, the debate is about to shift from whether they’ve satisfied the law’s requirements to whether it would be […]

IntraLATA Toll Dialing Parity:

Posted: 11/1998 IntraLATA Toll Dialing Parity: Last Bastion of the RBOCs By Ernest B. Kelly III Return with me now to late fall 1995, in the last days of the epic struggle to fashion the legislative compromises that eventually would result in the passage of the Telecommunications Act of 1996. In drafting that bill, one […]

10 Tips for Improved Customer Service

Posted: 10/1998 10 Tips for Improved Customer Service Test-drive your competition. How do you stack up? By Peggy Moretti Recent findings indicate that telecommunications service providers can ill-afford to be complacent when it comes to providing customer care. According to J.D. Power and Associates’ 1998 Residential Local Telephone Service Satisfaction Study, most of the independent […]

Technically Infeasible Argument Rears Ugly Head … Again

Posted: 09/1998 Technically Infeasible Argument Rears Ugly Head … Again By Russell Frisby Following divestiture in 1984, AT&T Corp. ardently opposed the implementation of equal access conversion, maintaining it was technically infeasible. Fortunately for consumers, the equal access process proceeded. As a result, 98.9 percent of the nation’s lines have been converted to equal access, […]

Going Global?

Posted: 07/1998 Going Global? European Alliance Can Help Make the Introductions By Charlene O’Hanlon Everyone’s heard the expression, "It’s not what you know, it’s who you know." Nowhere is that more true than in international telecom. But long distance companies looking to break into the European market now have an ally to help them get […]

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