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Connections Aid in Success

When attempting to separate yourself from the crowd, dont be afraid to turn to those around you for a little help. Thats just part of the message former NFL running back and current ESPN personality Merril Hoge will give today during his keynote address, Find a Way, at the Channel Partners Conference & Expo. And […]

Its the People, Stupid

ITS THE PEOPLE, STUPID. Live by that slogan, and you can get elected to office, run a corner grocery, throw a great dinner party and even grow a $500 million telecom company with a little help from your friends. Its how we grew PAETEC. Its the people: employees, customers, suppliers and everyone else in the […]

News Briefs

SkyPort International Inc., a satellite communications provider, has launched its SkyPort Partners Program, for sales of its satellite solution to customers, either as a primary or a backup means of communication. The SkyPartners Program already has attracted a number of partner affiliates, including Avaya Inc., Catalyst Telecom and Source Inc. Participants have access to SkyPorts […]

Committee Sends CPNI Bill to Full Senate

The Senate Commerce Committee on Thursday voted to approve the Protecting Consumer Phone Records Act, which prevents companies and individuals from fraudulently obtaining consumers private phone records in a practice known as pretexting. The measure now goes to the full Senate for consideration. The act covers wireless, wireline and IP telephony services, and makes it […]

Taking Advantage of New Business Models

Google,Yahoo! and a host of other Internet powerhouses have begun to challenge the telephony status quo with their own free VoIP offerings. How will market dynamics change as these companies give away the very voice services that traditional telephone companies sell for profit? Are these VoIP offerings truly free? The Executive Viewpoint: A New Voice […]

Sales Veteran Shares Door Openers

The recession is waning but companies still are cutting costs. Prospective clients are wary of salespeople. Everybodys multitasking and no one wants to take the time to talk with yet another cold caller. So whats the key to getting decision-makers to actually talk to you? Dont sell like everyone else, says consultant Jack Lindsley of […]

Farewell to a Friend

Delivering a eulogy is never sought, but always taken to heart. In this spirit we say farewell to one of competitive telecoms pioneers. Michael L. Bird, 62, died at his home in Park City, Utah, Saturday, July 30, following nearly a year of respiratory difficulties. Mike was born in 1943, and spent his early years […]

First Impressions: Are Yours Fatal or First Prize?

Everyone formulates first impressions of others upon meeting them. We look at the way the other person dresses, his or her hairstyle and other physical features, and then we quickly decide whether we like the person or not. In fact, many studies show that we form these impressions in mere seconds. John Gottman of the […]

Can the Pygmalion Effect Boost Your Sales?

The Pygmalion Effect comes from Greek mythology. Pygmalion, the King of Cyprus, carved an ivory statue of the ideal woman and named her Galatea. He had high expectations for his creation. Through his own will and help from the goddess Venus, Pygmalion brought Galatea to life. Fast-forward to 1968 and a classic study that showed […]

Boost Your Sales by Overcoming Your Fear of Rejection

Most people hate hearing the word no. From something as simple as asking for your favorite dish at a restaurant and being told they no longer serve it, to asking your boss for a raise and being turned down, we never like to hear the word no. So who would want to work in a […]

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