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No More Horsing Around

By Peter Radizeski, RAD-INFO Second quarter earnings are being reported. As usual, ILEC’s are ringing up big income. But in the channel, the integration is still a work in progress. The Four Horseman seem to have a problem internally. Granted that this is still fairly early. But agents still need to be able to do […]

An Empty Seat at the Table

By Peter Radizeski, RAD-INFO Marketing guru and author Seth Godin wrote a blog post in January 2005 about “The myth of the CMO. “I feel sorry for Judy Verses. She’s the Chief Marketing Officer of Verizon, a brand that is justifiably reviled by millions of people. “Is Verizon disdained, mistrusted and avoided because Judy’s not […]

SunRocket Who? SMBs Love VoIP

By Dan Baldwin, director of sales, ATEL Communications Inc. The failure of consumer VoIP provider SunRocket will not cool the love affair between SMBs and VoIP. The attraction to VoIP is especially strong for new and expanding SMBs looking to buy a phone system. Since re-engaging as an agent two months ago (after a five-year […]

SunRocket Crashes

By Peter Radizeski, RAD-INFO SunRocket closed its doors this week. No notice to customers. This was a pre-paid $199 for a year (or two in some cases) of service. No refunds will likely be issued. SunRocket just hit 200,000 subscribers. It’s Gizmo hardware is not easily compatible with other services according to most notes I […]

Agents Selling Cellular Broadband Cards as Backup DIA

By Dan Baldwin, director of sales, ATEL Communications Inc. Our in-house telemarketer brought me what seemed to be a decent lead a construction company supervisor needed help getting dedicated Internet access (DIA) to a construction trailer where the local RBOC claimed DSL was unavailable. I looked up the construction company on the Internet and they […]

COMPTEL: What now?

By Peter Radizeski, RAD-INFO Well, COMPTEL is searching for a new President and CEO. Earl Comstock’s resignation as CEO on May 30 should be marked as the end of the regulatory fight for COMPTEL. As one CLEC legal guy stated, “Millions of dollars and hundreds of lawyers have not worked.” The next phase for COMPTEL […]

Avaya Unveils New Quick Edition Release

Avaya Inc. has unveiled the 3.1 release of Quick Edition, with additional software that delivers a range of new features and two new hardware components. New features, which can be uploaded to existing Quick Edition systems, include presence and status monitoring, one-touch alternate auto-attendant greetings, call detail recording, and programmable soft keys. The new hardware […]

Blowhards Need Not Apply

In case you havent heard, PHONE+ is looking for a few good industry channel execs for its all-new 2007-2008 Advisory Board. Selected members will serve as a sounding board for editorial content in PHONE+ as well as seminar content for the Channel Partners Conference & Expo. You might recall that the conference has had an […]

Taking a Different View on M&A

By Peter Radizeski, RAD-INFO Lots of M&A and spin offs in the last 18 months – US LEC-PAETEC, Time Warner Telecom-Xspedius, NuVox-FDN, Sprint-Nextel-Embarq, Alltel-Valor-Windstream to name a few. But in all that activity, nothing new or exciting has come out. Understand that many of these events are for financial reasons, not business reasons. It has […]

Serverless System

Avaya Inc. has an interesting take on the small business phone system with its Quick Edition. Introduced in March 2006, Quick Edition does not have a server; all the intelligence is in the phones. Eric Robichaud, senior product manager for Avaya Quick Edition, says although Quick Edition doesn’t have an appliance, it is plug-and-play. Once […]

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