peer

 

Agent Roundtable Provides Peer Sounding Board

Agents work steady, day in and day out, chipping away at new business and continuously polishing existing relationships — when is there time to network with peers, discuss best practices and see how your colleagues and competitors are faring? The Channel Partners Conference & Expo is providing the perfect opportunity to hear how other agents […]

Telecom Reflection

By Peter Radizeski, RAD-INFO I’m going to hit on a few of topics. One: The Panel At the Channel Partners Expo, Qwest mentioned that it would need help from its partners to fulfill the government win it just received. If you are a small, minority-owned company, let your carriers know. If you have specific certifications […]

Thoughts on the FCC

By Peter Radizeski, RAD-INFO Special access pricing flexibility. Forbearance petitions. The 700MHz wireless spectrum auction rules. These are just some of the major issues facing the FCC now. (The FCC has not ruled on long ignored issues such as inter-carrier compensation, virtual-NXX, and USF reform, but has had plenty of time for indecency). I did […]

Observations From the Expo

By Peter Radizeski, RAD-INFO What message did you take away from the partner panel at Channel Partners Conference & Expo this week? One message was that the channel has changed, perhaps, improved over the last 10 years. Some channel programs are easier; some are challenging. (One, for sure, is shrinking.) Consolidation of the carriers means […]

An Open Letter to FCC Chairman Kevin Martin

By Herb Levitin, president of GoConference and FreeGoConference Chairman Martin, Time is really running out. For the last 12 months we have been trying the correct and legal way to remedy AT&Ts self help action in stopping the settlement payments to our free conferencing companies. We have spent a lot of time and money with […]

Live From Kenya

By Michael Fair, MarketRace  Jambo!, or Hello!, from Nairobi, Kenya. Wow, this has been quite the experience both personally and from a business perspective. Nairobi is a vibrant, multicultural city and my business trip (which did include a weekend safari) to visit KenCall, the largest call center in eastern Africa, has been very eye opening […]

Go Upstream My Friends

By Peter Radizeski, RAD-INFO Here in Atlanta for the start of the six-week fall conference run. Microcorp’s One-on-One, Channel Partners, Round Table, COMPTEL, ISPCON, then VON (throw VoiceCon and INTEROP in there as well). Yep, Atlanta to New Jersey to NOLA to Dallas to San Jose to Boston. Whew! Anyway, here in Atlanta the theme […]

The Managed Service Sell

By Peter Radizeski, RAD-INFO Managed Services are coming. As more services and applications move to the Web, the Internet becomes an easier sale. However, your basic small biz owner wants DSL or cable modem. You know, the lowest possible price. You have to explain SLA, uptime and mean-time to repair. The other route is to […]

Driving Down Successful VAR Truck Leads

By Dan Baldwin, Sales Director, ATEL Communications Inc. In addition to selling telecom solutions directly to ATEL house accounts, I also help ATEL recruit successful VAR partners as ATEL subagents. Finding successful VAR partners to become subagents is no easy trick. VARs who already know about selling network services are already doing it. Those that […]

The Unbearable Absence of Rules

By Michael Fair, MarketRace In my continuing review of my Top 10 Mistakes that Service Providers make with their channel programs: No. 4 Channel Conflict. Wow, this is a particular pet peeve of mine and one that really demonstrates that a carrier simply does not get it if a program does not have rules to […]

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