XO SIP Certified for Fonality PBXtra, trixbox Pro

XO Communications and Fonality announced Wednesday that Fonality PBXtra and trixbox Pro IP PBX phone systems have passed XO certification for standard interoperability with XO SIP integrated voice and data communications solution. The interoperability of XO SIP with Fonality’s PBXtra and trixbox Pro phone systems assures businesses that deploying a Fonality IP PBX with XO […]

Matrix, Fonality Provide Managed IP PBX

Matrix Business Technologies is the first provider to adopt the Fonality Managed Services Partner (MSP) model by selecting the PBXtra platform, Fonality said. Fonality’s PBXtra business phone system gives MSPs a managed voice offering to complement their existing network services (analog, digital PRI or SIP). Fonality and Matrix are offering an out-of-the box voice platform […]

Fonality Releases New Version of Call Center Platform

Fonality has released version 3.5 of its PBXtra Call Center, which is designed for SMBs that support employees working on site or from a remote location. Designed for companies with two to 200 workers, PBXtra Call Center includes branch office agent sharing, recording, barging, monitoring, text whisper/coach, Web and phone agent login, real-time and historical […]

Fonality Introduces Reseller Program

Fonality, provider of open-source, Asterisk-based IP telephony systems, today announced its new, tiered reseller certification and training programs, which provide data and telephony resellers with enhanced readiness and expanded support for selling PBXtra, the companys IP PBX phone system. PBXtra, Fonality’s enterprise-class IP PBX, is based on a modified version of the open-source Asterisk code […]

Fonality Targets Midmarket with PBXtra Professional Edition

Fonality, a developer of Asterisk-based IP telephony systems, today announced the release of its new PBXtra Professional Edition IP PBX and Heads-Up Display (HUD) Team application, which targets mid-market companies (50-500 seats) at 40 percent to 80 percent less cost than a traditional solution. The system is available for sale through Fonality dealers. PBXtra Professional […]

Call Center Solutions

Witness Systems Makes an Impact Click to Enlarge Software-maker Witness Systems Inc. has introduced Impact 360, technology designed to help call centers access information such as recorded interactions faster than ever. The platform allows users to capture, analyze and act on information concerning workforce performance, customer interactions and customer service processes. Its framework relies on […]

Fonality Systems Now Interoperable With Cbeyond Service

IP PBX maker Fonality said today its PBXtra line now is fully interoperable with Cbeyond Communications BeyondVoice with SIPconnect service. The companies said the interoperability means better voice quality for users. “Cbeyond is pleased to enhance the deployment of Fonality IP PBXs with our BeyondVoice with SIPconnect integrated bundles, said Chris Gatch, CTO of Cbeyond. […]

Fonality Signs Hundreds of Resellers

Fonality said today it has signed more than 500 reseller partners in 45 countries to distribute and deploy PBXtra, its flagship IP PBX product built for SMBs. The company started shipping PBXtra last fall. You dont have to go phone school anymore to install phone systems. PBXtras interface is so intuitive that you dont need […]

Fonality Debuts With Low-Cost IP PBX

Fonality today came out of stealth mode with the launch of its PBXtra IP PBX for small businesses. This is our coming out, says Fonality founder and CEO Chris Lyman. He says the company has been selling PBXtra since October 2004 and now serves nearly 10,000 lines in 30 states and four countries. The company […]

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