partners

 

Qwest Holds Largest Partner Meeting

ABOUT 400 AGENTS FOR Qwest Communications International Inc. came to Denver this week for the companys annual Qwest Business Partner Program meeting, making it the largest gathering to date. QBPPs Jeff Clark at QMarketplace Called QMarketplace, the event features networking and education on the companys products and back-office systems and policies. The meeting also is […]

From Offshoring to Homeshoring

FROM CAR INSURANCE GIANTS with thousands of customer service agents to small companies with tech support requirements, businesses are sending their call center workers home or to remote offices in droves. Call center requirements are driven by three things: competitive differentiation through customer service, revenue generation through upsell and cross-sell activity, and opex reduction. One […]

Converging on Collaboration

COLLABORATION SOLUTIONS COVER a range of technologies, including instant messaging, presence, video conferencing and teleconferencing. Most have been outsourced as separate services or not at all. As a result, some have flourished and others, such as video conferencing, have not. With the convergence of data, voice and video solutions onto one secure network, organizations now […]

Air Traffic Control

IT SHOULD COME AS NO SURPRISE that the state of the mobile enterprise is in disarray. Because wireless carriers initially built their businesses in the consumer markets, enterprises long have been treated as an amalgamation of consumers. Too often employees procure their own wireless services and expense the cost an approach that fails to deliver […]

TalkSwitch, CBeyond Team Up for VoIP

TalkSwitch Inc. today announced full interoperability between its TalkSwitch 48-CVA telephone systems and Cbeyond Communications BeyondVoice managed service package with SIPconnect service, so small businesses can put in a turnkey package of managed IP communications, including VoIP. TalkSwitch will provide the intelligent call control at the customer premise with its hybrid IP PBX, while Cbeyond […]

Long Time Supporter

I would like to take a moment to send out a special Thank You to all of our recurring exhibitors. Companies that return to Channel Partners year after year, show after show, contribute to making the show the valuable networking tool that it is. Several such companies have become the collective face, if you will, […]

MegaPath to Merge with Netifice, Expand Reach of Indirect Channels

MegaPath Networks Inc., a provider of VPN and managed IP services to businesses, said today it is merging with Netifice Communications Inc. The companies expect to close the deal in April. They did not disclose the terms of the transaction, although they did say Netifices acquisition of MegaPath involves an undisclosed amount in stock and […]

CommPartners Suspends Residential VoIP Services

Wholesale IP provider CommPartners is suspending the sale and provisioning of residential services until it can comply fully with the FCCs E911 mandate, probably around the end of August. The provider said it knows the decision has a very disruptive effect for partners who focus on the residential market. CommPartners has seen delays in the […]

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